Change Management Consultant – Consumer Products & Retail
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology and data working across all sectors to transform technology, organisations and society. W&O are made up of three capability teams, including Programme & Change Acceleration ("P&CA") which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.
Your Role
As a Change Consultant in Programme and Change Acceleration, you will support the delivery of complex client business transformation and change management initiatives across a variety of sectors with an initial focus on delivering high‑impact change within Consumer Products and Retail. You will help clients to successfully navigate outsourcing and wider transformation programmes by shaping and delivering change initiatives.
Responsibilities
* Supporting the execution of overall work stream(s) necessary to the delivery of projects, and helping to redesign how services should operate by embracing digital capabilities.
* Implementing change management methodologies, tools and processes on client engagements to drive forward P&CA thought leadership.
* Delivering business change assets (e.g., impact assessments, stakeholder analysis, process mapping, hyper‑care governance, communication & training plans, pain‑point analysis, BAU transition) for a client with minimum guidance.
* Shaping and solving problems using a fact‑based approach to deliver insight to clients.
Role
* Business Development – contributing to proposals, RFPs, bids and proposition development.
* Internal contribution – campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – training to support your career development and the skills demand within the company, certifications, etc.
Your Profile
* Experience in business change and understanding of change methodologies.
* Operating within a workstream to deliver discrete deliverables, working as part of a team with proven ability to work under pressure.
* Ability to upskill, educate or coach employees at all levels enabling knowledge transfer to an organisation undergoing change.
* Ability to engage effectively with C‑level/CXOs on a peer‑to‑peer basis with credibility and gravitas.
Desirable Skills And/or Experience
* Currently working in a major consulting firm, and/or in industry but having a consulting background.
* Holds related qualifications:
o PROSCI Change Practitioner, APMG Change qualifications or equivalent.
* Experience of working in Consumer Products and Retail Sector.
* Experience delivering outsourcing programmes and employee transition strategies.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Experience of proposition building and delivery.
What You’ll Love About Working Here
The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent delivers for our clients. We act as Capgemini Invent's programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offer helps organisations navigate and mitigate the people‑related challenges that come with complex transformations. Whilst our Programme Management offer equips organisations with the tools necessary to ensure successful delivery execution.
We are delighted to have received the "Glassdoor Best Places to Work UK" accolade for five consecutive years and were voted in the top‑10 for 2025. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page.
Need to Know
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee well‑being is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained “Mental Health Champions” across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident Scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
CSR
We’re also focused on using tech to have a positive social impact. We’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. We were named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Office Location
While you may have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
Benefits
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. We are a responsible and diverse group of 340,000 team members in more than 50 countries. With our strong 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. We deliver end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by our market‑leading capabilities in AI, cloud and data, combined with our deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Business Development and Sales
* Industries: Business Consulting and Services
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