Job Summary
We are seeking a dedicated and proactive Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the store manager in daily operations, ensuring exceptional customer service, and leading a team to achieve sales goals. This position requires strong leadership skills, effective communication, and a passion for re Hospitality management.
Responsibilities
* Assist in overseeing daily operations of the premises, ensuring efficient workflow and high standards of customer service.
* Supervise and train staff, providing guidance on best practices in sales, merchandising, and inventory management.
* Conduct employee orientation and training programs to enhance team performance.
* Manage inventory control processes, including ordering, stocking, and pricing of merchandise.
* Handle cash management tasks including cash handling and POS operations.
* Support recruitment efforts by participating in interviewing and hiring processes.
* Implement marketing strategies to promote sales and enhance store visibility.
* Maintain accurate records for payroll, bookkeeping, and administrative tasks.
* Foster a positive work environment that encourages teamwork and employee engagement.
* Address customer inquiries and resolve issues promptly to ensure satisfaction.
Experience
* Proven experience as an Assistant Manager or in a similar supervisory role within retail or grocery settings.
* Strong understanding of retail math, inventory management, and sales management principles.
* Excellent negotiation skills with the ability to communicate effectively with diverse groups.
* Bilingual or multilingual capabilities are highly desirable for enhancing customer interactions.
* Familiarity with merchandising techniques and marketing strategies is a plus.
* Demonstrated leadership abilities with experience in team management and training & development.
* Proficient in time management, organizational skills, and administrative duties. Join our dynamic team where your contributions will make a significant impact on our success
Job Types: Full-time, Permanent
Pay: From £28,500.00 per year
Work Location: In person