We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework.
Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role
* Manage a patch of properties and deliver high-quality tenancy and neighbourhood services
* Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions.
* Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access
* Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers.
* Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment
* Prepare and serve notices for breaches of tenancy where required
* Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained
What you'll need to succeed
* Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice
* Experience of managing ASB and nuisance cases
* Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice
* Driving licence with access to own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Mileage reimbursement
* Hybrid working
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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