Position Overview
A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust. The Ophthalmology Department at York Teaching Hospitals NHS Foundation Trust are recruiting for a Band 3 Senior Healthcare Support Worker to join our welcoming and growing nursing team.
We are looking for skilled applicants with experience in ophthalmology clinics and a passion for providing high quality care, to support the diverse range of patients attending our eye clinics.
The role will be cross‑site between York Hospital and our fantastic new facility at The Community Stadium, with the opportunity to develop skills and knowledge across all areas of the eye clinic. A significant emphasis will be on mentoring less experienced members of the team, including new starters.
If you're an experienced Healthcare Assistant looking to take the next step in your career, then this role might just be for you! If you are new to healthcare and looking to learn new skills you may be appointable at Band 2 level, while training is provided to fulfil the Band 3 role.
Responsibilities
* Continue to provide excellent patient care in undertaking tasks involved in the patient journey, for example:
o Testing Vision
o Measuring IOP
o Conducting Humphrey visual fields tests
o Instilling eye drops under supervision of registrants
o Attending to patients' general and specific needs during their visit
o Inclusive of many other duties of HCAs
* Leading on audit and improvement projects in the eye clinic, with the support of the leadership team.
* Mentoring less senior members of the team, including new starter HCAs.
* Providing guidance and support for all staff members, leading in terms of attitude, energy and quality of care.
* Upholding and providing a shining example of the Trust's values at all times.
* Assisting nurses, doctors and AHPs in treatment rooms for procedures such as intravitreal injections, across sites (York Hospital and Stadium) where appropriate.
Qualifications
* Experience in ophthalmology clinics.
* Passion for providing high quality care.
* Experience in cross‑site working between York Hospital and Community Stadium.
* Experience mentoring and training less senior HCAs.
* Ability to support patients and assist in eye clinic procedures.
Benefits
* Access to the NHS Pension Scheme.
* 27 days holiday rising to 33 days.
* Various types of paid and unpaid leave covering emergency and planned leave.
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from the Employee Assistance Programme.
* NHS Car Lease scheme and Cycle to Work scheme.
* Extensive range of learning and development opportunities.
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of providers.
Equality, Diversity and Inclusion
We welcome applications from everyone, while working with our Staff Networks – including Trade Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds.
Armed Forces Friendly Employer – holders of the Gold Award from the Defence Employer Recognition Scheme.
Application Notes
The advert closes on Tuesday 26 May 2026.
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