Sales Coordinator
Location: Sutton in Ashfield
Salary: £27,000 basic + up to £6,000 annual bonus based on company profit (No sales involved)
We're looking for a proactive and detail-oriented Sales Coordinator to join a friendly and customer-focused team. This role involves managing customer enquiries from start to finish - identifying the correct parts, preparing quotations, following up, and ensuring orders are fulfilled accurately and on time.
If you're commercially minded, confident using IT systems, and enjoy building great relationships with customers, this could be the role for you.
Key responsibilities:
Identify parts using manuals and online parts catalogues
Respond to customer orders, enquiries, and estimates via phone, email, and online channels
Prepare quotations and follow up to convert estimates into sales
Monitor sales levels, conversion rates, and pipeline value
Review contracts and ensure orders are accurate before processing
Resolve customer queries in a timely and professional manner
Liaise with franchise partners to support business growth
Work closely with supply chain and logistics teams to meet customer delivery requirements
What we're looking for:
Customer-focused with strong communication skills
Analytical, methodical, and detail-oriented approach
Confident IT skills with experience using parts or inventory systems
Previous experience in a commercial parts, sales, or similar customer service role
Ability to work collaboratively with different departments to achieve targets
What's in it for you?
Competitive salary and benefits package
Bonus based on company profit to enhance your earnings
Supportive and collaborative team culture
Varied role with the opportunity to work across sales, customer service, and logistics
If you're a motivated individual who enjoys a mix of customer interaction, sales follow-up, and order coordination, we'd love to hear from you. Please apply today for immediate consideration