Job description
Job Overview
We are seeking a dedicated and proactive Mobile Cleaning Supervisor to support our busy operations within our designated area. The successful candidate will play a crucial role in ensuring that our teams deliver exceptional service while maintaining high standards of quality and efficiency. This position requires strong leadership skills, excellent communication abilities, and a commitment to customer satisfaction.
Responsibilities
* Supervise and support team members across multiple locations, ensuring adherence to company policies and procedures.
* Conduct regular site visits to assess performance, provide feedback, and implement improvements where necessary.
* Foster a positive work environment that encourages teamwork and collaboration among staff.
* Address customer inquiries and concerns promptly, ensuring a high level of customer service is maintained at all times.
* Monitor inventory levels and assist in the ordering process to ensure adequate supplies are available for operations.
* Prepare reports on team performance, operational issues, and customer feedback for management review.
* Drive company vehicles as required to facilitate site visits and operational needs.
Requirements
* Proven experience in a supervisory role or similar position, preferably within the service industry.
* Strong driving skills with a UK, clean valid driving licence.
* Proficiency in English with excellent verbal and written communication skills.
* Exceptional customer service skills with the ability to resolve conflicts effectively.
* Ability to work independently as well as part of a team, demonstrating strong leadership qualities.
* Flexibility to adapt to changing priorities and manage multiple tasks efficiently.
* A clean, valid Enhanced DBS is required
Hours of work are varied but will start from 6am - 9/10am then 2/3pm - 9pm depending on the site you are at. Must be available for up to 2 weekends per month but that does not mean you will need to work them. Monthly pay paid on 5th working day.
Job Types: Full-time, Part-time, Permanent
Pay: £21,500.00-£23,500.00 per year
Benefits:
* Company car
* Company pension
* On-site parking
Application question(s):
* What is your current postcode?
* Communication is essential, do you speak fluent English?
* If sucessful when could you start?
Experience:
* Cleaning supervisor: 2 years (preferred)
* Cleaning: 2 years (preferred)
Licence/Certification:
* Enhanced DBS (preferred)
* Driving Licence (preferred)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person