Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages.
We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.
We need people who (are):
* Have previous experience in fast-paced fast food, restaurant or family pub environments
* Outgoing, friendly, approachable and confident, with a passion for Guest engagement and service
* Motivated and passionate about their role
* Demonstrate hard work, commitment, punctuality and reliability
* Take pride in their appearance and wear correct and clean uniform
* Thrive in a fast-paced environment and demonstrate initiative during quieter periods
* Willing to help and always go the extra mile for Guests and colleagues
Essential Skills/Knowledge:
* Strong Guest service skills
* Excellent organisational skills
* Ability to work in a front-line Guest facing environment
* Stock Ordering
* Kitchen Management
Day to day duties typically involve:
* Customer Service: making every Guest experience memorable
* Showing effective team leader skills in restaurant operations
* Reporting relevant information to your line manager
* Managing your team
* Dealing with difficult circumstances or problems and escalating as necessary
* Ensuring adherence to policies, guidelines and laws
* Completing and filing relevant paperwork with your line manager
* Cashing up and end of day duties
* Keeping your work area clean and tidy in line with company standards
* Passing on and reporting relevant information to supervisors or managers
You will be working in a multi-disciplined environment covering venues such as:
* Metropolis Bar and Grill (Bar & Restaurant)
* Zanzibar Food Market - Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
* The American Diner - Fun family dining
* Fuel Stop Cafe
* Coach House Country Pub
* Jolly Sailor 2 Go Fish & Chips
* Gourmet Grill
* Fabrizio's Pizzeria
* Pizza & Kebab Outlet
Hours: Most seasonal roles are available on a full-time and part-time basis. Full-time roles are up to 40 hours/week; part-time roles often 16-24 hours/week during term times, increasing during school holidays. Our busiest days are weekends, holidays, and bank holidays, so availability during these times is expected.
Transport: We provide free on-site parking. Good local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner.
Accommodation: Various local accommodation providers are available. Flamingo Land does not provide onsite staff accommodation.
Benefits:
* Competitive weekly pay
* Free entry to Flamingo Land on your days off
* Discounted Friends & Family tickets
* Discounts at many food outlets
* Free access to our Leisure Complex (Pools, Gym, Sauna, Jacuzzi)
* Free entry to shows & live music events
* Free uniform
* Free car parking
* Ongoing training
* Team Member recognition rewards
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