Park Holidays UK is seeking a talented, proactive, and positive Sales Administrator to join our team. As a Sales Administrator, you will play a key role in supporting our sales team by handling administrative tasks, managing customer interactions, and ensuring smooth operations within the department.
Responsibilities
* Interact with potential customers, providing excellent service by answering inquiries, addressing concerns, and offering information about available caravans and related services.
* Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions, customer details, and payments.
* Manage and update databases and systems to ensure all information is accurate, up-to‑date, and easily accessible.
* Schedule appointments and tours for potential customers to view caravans, coordinating with the sales team to ensure a seamless process.
* Organise and maintain both physical and digital filing systems for sales‑related documents, such as contracts, agreements, and customer records.
* Work closely with the sales team, finance department, and other internal stakeholders to ensure smooth coordination and communication within the organization.
* Ensure all sales paperwork is compliant with company policies and procedures, and that all documentation is completed accurately and on time.
Qualifications
* Prior experience in a customer-facing role is highly desirable, with a proven ability to deliver excellent service and handle aftersales interactions.
* Proficiency in Microsoft Excel, Word, and other business software is essential for managing documentation and sales processes.
* Strong verbal and written communication skills are crucial for interacting with customers, contractors, and colleagues at all levels. Building close working relationships with centrally based sales processing teams is essential.
* The role supports a park that operates seven days a week, so the ability to work weekends and adapt to changing schedules is important.
* Excellent organisational abilities are required to manage aftersales, holiday home sitings, and contractor works effectively. The ability to work independently and under pressure is a must.
Benefits
* Generous discount on holidays across our parks
* Discount at all restaurants on park for you and your family
* Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
* Free premium eye test voucher
* Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
#J-18808-Ljbffr