Better places, thriving communities.
Company name:
Defence – Armada PFI
Job Title:
Lifecycle Programme Manager
Reporting to (position)
Account Director
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Delivering the exceptional, every day
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o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
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o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities
Mitie Defence is seeking a proactive and experienced PFI Lifecycle Manager to join our Armada PFI team at HMNB Devonport. This pivotal role ensures the long-term upkeep, compliance, and value preservation of the Defence estate at HMS Drake Devonport, under the Armada (PFI) contract.
As the Lifecycle Manager, you will be directly responsible to the Account Director and lead the planning and delivery of asset renewal and refurbishment works, ensuring our facilities remain fully operational, compliant, and fit for purpose throughout the contract term and into the hand back phase.
Develop and implement one and five year lifecycle plans in conjunction with the Mitie operational team ensuring compliance with contractual requirements. You will work closely with the PFI management customer to ensure all facilities meet the Contract Maintenance standard (CMS), whilst developing and managing building surveys to inform the plans.
Main duties
Lifecycle Planning & Delivery:
1. Develop and implement multi-year asset renewal strategies, ensuring timely replacement and refurbishment of infrastructure in line with contractual obligations.
2. Capture and Control the data on the shared drive for each lifecycle year
Project Management:
3. Scope, procure, and oversee lifecycle works, coordinating with internal teams and external contractors to deliver projects on time, within budget, and to the required standards.
Technical Oversight:
4. Act as the technical lead for asset condition assessments and annual surveys, ensuring all lifecycle activities meet statutory compliance and contractual performance criteria.
Commercial & Contractual Management:
5. Manage lifecycle budgets, monitor expenditure, tracking all applications with a view to forecast and ensure value for money. Interpret contract terms to distinguish lifecycle works from routine maintenance and liaise with stakeholders to secure approvals.
Stakeholder Engagement:
6. Collaborate with clients, SPVs, and internal leadership to report on lifecycle progress, address concerns, and support strategic decision-making.
7. Manage customer expectations around works / processes. Ensure the customer fully understands the LC process
Support for Contract Expiry:
8. Work closely with PFI Exit teams to align lifecycle works with handback requirements, ensuring facilities are returned in agreed condition at contract end..
Person Specification
Essential Responsibilities:
9. To act as the management representative on the contract for the Lifecycle element of the contract.
10. Ensure that the Lifecycle elements of the contract are coordinated and efficiently delivered through appropriate direction and guidance of the respective managers, technical operatives and supply chain partners.
11. Ensure the Commercial and Financial aspects of the lifecycle programme including unforeseen chargeable lifecycle works are managed ensuring payment applications are submitted in a timely manner to maximise cashflow.
12. To ensure that all safe systems of work are in place and being managed and adhered to in accordance with MOD requirements (JSP's), as well as ensuring that appropriate ACOP's & statutory requirements are adhered to and effectively managed (L8, LOLA, PUWR etc)
13. Develop management plans and trackers to ensure delivery of financial budget and target requirements for lifecycle works.
14. Comply with the governance polices and procedures directed by the Senior Commercial manager for the proper financial and commercial management.
15. Provide support to the Cost and Value Reconciliations for the contract (CVR 3)
16. Management, co-ordination and liaison of the principal sub-contracts employed on the contract ensuring that the performance to the business is regularly reviewed for compliance again the output specification.
17. Ensure the contract complies with the integrated management system (Quality, Health and Safety and Environment (QHSE)) and processes and procedures are developed, approved and routinely audited.
18. Ensure that all business process documentation pertinent to Lifecycle Management is up to date and fit for purpose and also ensure that any changes necessary are undertaken.
Desirables:
· Ideally coming from a ‘Hard' services background within a broader facilities management or support services environment.
· Substantial, quantifiable and demonstrable experience in a similar role at this level within a similar organisation structure.
· Extensive experience in managing support services in either the public or private sector preferably within government sector organisations.
· Experience of growing the business through organic growth and new business.
Qualifications:
19. Ideally educated to HND level or equivalent in a relevant Facilities Management discipline or an appropriate level of experience in a similar sector role.
Skills and Personal Qualities:
20. High degree of direction, self-reliance, assertiveness and the ability to hit the ground running.
21. Interprets business needs and champions decisive action to achieve the vision.
22. Ability to challenge positively and debate confidently.
23. Encourages an environment where creativity can flourish.
24. Strong planning, communication and people skills together with a “hands-on” approach, with the ability to lead a team.
25. Excellent stakeholder/client management skills, with the ability to quickly demonstrate an understanding of our business and our clients' business and the market dynamics in which we operate.
26. Champions talent management and succession planning processes.
27. Ability to influence diverse groups and engage at all levels both internally and externally.
28. Excellent interpersonal, communications and presentation skills.
29. Excellent negotiation skills, based on strong operational acumen
30. Real passion and enthusiasm to succeed.
31. Promotes a culture where individuals feel enabled to make decisions and act on them.
32. They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology
33. PFI experience is desirable.
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
· Ensure compliance with Mitie's information security procedures in all activities;
· Proactively identify and report security risks to your manager;
· Report actual and suspected security incidents;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at .