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Location:Head Office, Dunston Business Village, Staffordshire, ST18 9FJ (1 mile from M6 Junction 13, near Penkridge)
Hours:Monday–Thursday:8:30 AM – 4:30PM,Friday:8:30AM – 3:00PM
About PWD Supplies
PWD Supplies is a leading provider of high-quality IT and furniture solutions for schools and businesses across the UK. As part of our continued growth, we’re looking for an experienced, passionate and driven Sales Executive to join our dynamic IT Sales Team. If you thrive in a fast-paced environment and are motivated by results, this could be the perfect role for you.
Role Overview
As a Sales Executive within the IT Team, you’ll be responsible for driving revenue growth by developing new business opportunities and managing existing customer relationships. You will act as a personal IT consultant, helping schools and businesses find the perfect solutions—from interactive touchscreens and laptop to meeting room technology, software and digital signage.
This role requires a mix of proactive outbound sales activities and effective account management to nurture long-term customer relationships. You’ll manage the entire sales cycle, from lead generation to closing deals, while maintaining detailed and accurate records in Salesforce, our CRM system.
Key Responsibilities
Sales & Business Development
* Outbound Sales: Proactively generate new business through cold calling, warm leads, and email outreach.
* Identify and target key decision-makers within schools, academies, colleges, and businesses.
* Develop tailored pitches to promote PWD’s IT solutions, demonstrating a clear understanding of customer needs.
* Qualify inbound leads and convert them into sales opportunities.
* Build and maintain a strong sales pipeline to meet and exceed monthly, quarterly, and annual targets.
* Use a consultative sales approach to identify customer pain points and offer appropriate solutions.
* Product Knowledge: Develop an in-depth understanding of PWD’s product range, including interactive touchscreens, computers, laptops, software, accessories, meeting room technology, digital signage and more.
* Stay up-to-date with product developments, industry trends, and competitors.
* Data Management: Maintain accurate and up-to-date customer records in Salesforce, log all sales activities, track opportunity status, manage and monitor the pipeline, and prepare regular reports and forecasts.
* Quoting & Proposals: Create and manage quotes using Salesforce, ensure proposals are professionally prepared, accurately priced and aligned with customer requirements, and follow up to maximise conversion rates.
Account Management & Customer Relationship Building
* Build strong, long-term relationships with both new and existing clients and serve as the primary point of contact.
* Provide after-sales support, handling any queries or issues promptly.
* Consultative Selling: Act as a trusted advisor to customers, offering tailored solutions based on their needs.
* Proactively identify opportunities for upselling and cross‑selling additional products.
* Work closely with internal teams, including marketing, operations, and procurement, to ensure smooth order processing and delivery, including RMA’s.
* Collaborate with colleagues to share best practices and support overall business growth.
* Provide feedback from customers to help improve product offerings and sales strategies.
Key Skills & Experience Required
* Proven track record in outbound sales, with experience hitting and exceeding profit‑based targets (essential).
* Strong experience in B2B sales, preferably within the education or IT sector (essential).
* Confidence in making high volumes of outbound calls and following up via email (essential).
CRM & Data Management
* Experience using Salesforce (or similar CRM) to manage customer data, track opportunities, and monitor sales performance.
* Strong administrative skills to ensure accurate record‑keeping, including logging calls, updating pipelines, and managing quotes (essential).
Communication & Relationship Building
* Excellent verbal and written communication skills, with the ability to engage confidently with stakeholders at all levels.
* Strong interpersonal skills to build rapport quickly and develop long‑term customer relationships.
* Active listening skills to understand customer needs and provide tailored solutions.
Organisation & Time Management
* Highly organised, with the ability to manage multiple priorities and deadlines simultaneously.
* Strong attention to detail when managing customer information, quotes, and contracts.
* Ability to work independently while contributing to a collaborative team environment.
Problem-Solving & Adaptability
* Ability to identify customer challenges and propose creative, effective solutions.
* Comfortable working in a fast-paced environment with the flexibility to adapt to changing priorities.
Qualifications
* GCSE Grade C (4) or above in Maths and English (essential).
* Sales or business-related qualifications (desirable but not essential).
What We Offer
* FREE Onsite Parking
* Onsite Restaurant – The Courtyard for food, drinks, meetings and a great place to unwind
* Career Development Opportunities: Comprehensive sales training and clear progression paths
* Early finish time on Friday’s, 3 pm
* A supportive, dynamic work environment where your contributions are valued
* Rewards for meeting Sales Targets, Employee of the Week and other team building events
Career Path
You’ll start in our Development Team, where you’ll receive hands‑on training, mentorship, and support. As you grow and hit your targets, you’ll progress to our Business Development Manager (BDM) Team, with increased responsibilities, earning potential, and opportunities for leadership roles.
How to Apply
Interested in joining the PWD Supplies team? Apply through Indeed or send your CV and a cover letter to Pete Forbes (Marketing Manager) at peteforbes@pwdsupplies.co.uk.
For more information about PWD Supplies, visit www.pwdsupplies.co.uk.
We look forward to hearing from you and helping you grow your career with PWD Supplies.
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