Lead change. Prevent homelessness. Improve lives.
We are seeking an experienced Housing Advice and Options Manager to help drive improvements across housing services.
The role will focus on strengthening homelessness prevention, reducing the use of temporary accommodation, and leading the development and performance of the service. You will manage and support a team, ensuring effective, customer‑focused delivery and positive outcomes for residents.
This is an opportunity for a confident leader with strong housing and homelessness experience who is passionate about service improvement and tackling homelessness.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
We offer a vibrant working environment with:
* a competitive salary
* a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill‑health protection.
* lots of opportunities to develop your skills, knowledge and potential in a large unitary council
* generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
* hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work‑life balance.
* an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, and support for active Employee Network Groups.
What will you be doing?
You will have overall responsibility for the strategic leadership, management and delivery of the Housing Advice and Options service. You will lead the development and implementation of new practices and initiatives that strengthen early intervention and homelessness prevention, embedding innovation and best practice across the service. You will ensure the delivery of high quality, legally compliant outcomes for people who are homeless or at risk of homelessness, providing clear strategic oversight, exploring all appropriate housing options, and ensuring decisions are made in line with legislation and statutory guidance.
Duties will include:
* Leading the delivery of a responsive and effective housing advice and options service.
* Ensuring the Council meets its statutory duties under homelessness legislation.
* Managing a team of officers and overseeing performance, budgets, and service development.
* Driving forward the Council’s Homelessness and Rough Sleeping Strategy.
* Building strong partnerships with internal teams and external agencies.
* Using data and insight to improve service delivery and outcomes.
About you
For this role you will need:
* Educated to degree standard and/or with a relevant housing qualification or demonstrate equivalent capability
* Detailed, up‑to‑date knowledge of homelessness legislation, including a practical understanding of the routes to a legal challenge
* Experience of managing successful and effective housing services in a relevant context
* Experience of managing budgets, including forecasting expenditure and obtaining value for money through procurement
* Excellent verbal and written communication skills to ensure that consistent and clear messages are delivered to a variety of audiences
* Business acumen and commercial awareness, with the ability to analyse data, spreadsheets, reports and contracts to identify salient issues
* Evidence of successful team leadership and motivating, mentoring and coaching staff
* Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs
Full driving licence and access to a vehicle
We are a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process. We offer an interview to disabled applicants who meet the essential criteria for the role.
Equal Opportunities
North Northamptonshire Council is committed to equality, diversity and inclusion. We welcome applications from all qualified candidates regardless of age, disability, gender, gender identity, gender expression, marital status, migration status, nationality, race, religion, sexual orientation, or any other protected characteristic. We strive to provide an inclusive and supportive working environment and a fair recruitment process.
#J-18808-Ljbffr