Overview
Almondsbury Inn & Lounge has 57 bedrooms that offer comfort with a stylish lounge area, an all‑day menu, Starbucks coffee and a mini gym.
Cluster Properties
* Imperial Hotel, Tenby (Pembrokeshire)
* Arnos Manor Hotel (Bristol)
* Almondsbury Inn & Lounge (Bristol)
* Tiverton Hotel Lounge & Venue (Devon)
Responsibilities
* Primary commercial driver for four Crest properties across Pembrokeshire, Bristol and Devon; identify, engage and convert business opportunities (corporate, conferences, group and event).
* Build and maintain strong relationships; drive incremental revenue and deliver against defined targets.
* Act as strategic partner to hotels and to the central sales & revenue functions of Crest; field‑based role requiring regular travel within the assigned territory and attendance at networking and industry events.
* Research and develop new business in your region: target corporates, associations, incentive/group travel planners, leisure group operators, sports clubs, golf/tennis societies and leisure segmentation.
* Conduct regular site visits across the cluster to build relationships with hotel teams, host familiarisation visits for clients in partnership with DOS, and attend client meetings on site when required.
* Develop cluster‑wide initiatives such as multi‑venue offers, off‑peak meeting bundles and “stay & meet” packages and coordinate marketing roll‑out with the group Marketing team.
* Track key metrics: number of leads, proposals sent, conversions, average rate, length of stay, segment mix and event utilisation.
* Provide insight into what drives success and what barriers exist; attend local and regional networking/business forums, trade events and exhibitions to grow brand visibility of Crest and secure new corporate relationships.
* Update the CRM at all key stages of the sales lifecycle, ensure data consistency and clean reporting; provide monthly reporting to Group DOS on pipeline status, wins/losses, insights and proposed next steps.
Experience & Qualifications
* Proven experience in business development within the hotel/venue/meetings/events sector (ideally multi‑property or resort environment).
* Excellent network and ability to build relationships with corporates.
* Strong commercial acumen: comfortable negotiating contracts, interpreting revenue/ADR/occupancy data and aligning business opportunities with hotel commercial strategy.
* Self‑motivated, organised, able to manage multiple prospects and priorities across locations.
* Excellent presentation, communication and negotiation skills; confident delivering proposals, site tours and client meetings.
* Proficient in CRM systems, MS Office and comfortable producing reports and insights.
Benefits
* £30 BB per night colleague rate
* £60 BB per night for Friends and Family rate
* Celebration of milestone employment anniversaries
* 50% off Food & Beverage in our hotels
* Meals on duty provided
* Access to Hospitality Rewards
* Offerings from retail and dining discounts
* Employee Assistance Programme and same day online GP appointments
* Quarterly Shining Star recognition
* Annual colleague celebrations
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