Title: General Manager Type: Permanent Hours: Full Time (approx 35 hours per week) Salary: £35,000 - £40,000 (pro rata) Sector: Charity/Leisure/Events Details: Our client has an exciting opportunity for a General Manager to join their team based in Inverness. This is a full time role for approximately 35 hours per week with a degree of flexibility required in relation to the pattern of working hours. This role represents an excellent opportunity for a highly motivated and competent Manager to lead and motivate others within a supportive and collaborative environment. Role Purpose The post holder will be responsible for overseeing the business operations with a focus on driving the business forward, whilst ensuring compliance in all aspects of the organization including HR, facilities and Health and Safety. The role will have a key focus on leadership and business development and specific duties and responsibilities will include: Commercial Developing and growing membership and the benefits of the membership scheme. Increasing income streams whilst remaining focused on increasing core activity and participation through effective networking, business development and promotional activities. Review and consider pricing and income in line with organizational targets, suggesting and leading changes and updates to pricing as required. Work with the Board to develop and implement business plans, set KPIs, and identify new growth opportunities. Drive revenue growth by managing funding/grant applications, donations, fundraising campaigns. Operational Plan, develop and manage budgets in line with organisational targets. Oversee scheduling avoiding any conflict of dates and times and maximise use of the facility. Manage communications effectively utilising all tools available to include website, database and social media. Motivate, encourage and develop the team through effective management and leadership. Compliance With the support of Law at Work HR, Employment Law and H&S Advisors: Act as a key point of contact for HR within the business Ensure HR policies and practices are in place and legally compliant Advise and support staff and management team on HR procedures Manage confidential staff HR files including the overseeing of payroll Events Working alongside the Events team to promote the venue to attract and retain events. Liaising with various external contacts including local government and security in setting up and managing a range of events. Administration Ensure compliance with legal, charity commission, and financial regulations. Oversee property letting agreements and liaise with tenants. Developing, implementing, and maintaining office procedures, policies, and systems to ensure high-quality administrative support. Managing office equipment, contracting services, and negotiating with suppliers to ensure value for money. Person Specification Degree in Business Management or a core business area such as Accountancy and Finance preferred. Experience working within a similar management position, leading and motivating others to achieve business objectives. Experience of the hospitality or leisure sector preferred but not essential. Strong communication and interpersonal skills with the ability to manage relationships with a range of internal and external stakeholders. Strong leadership, strategic planning, and financial acumen. Proactive, adaptable and motivated with a "hands-on" approach. Strong IT skills including MS Office.