If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small businesses reach their potential.
We are currently seeking a proactive and customer focused individual to join this team in the role of Agriculture Relationship Director.
The Relationship Management role provides dedicated relationship management to a portfolio of customers with accountability for sales, service, risk and operational delivery. Relationship Managers may be located in fields of Business Banking, Commercial Banking, Global Banking, Private Banking or Product Sales. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams.
In this role, you will :
* Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
* Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
* Effectively manage work and support resources to increase quality and time of client visits opportunities and collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
* Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
* Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk and ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
* Keep abreast of developments, products and offerings from HSBC, competitors and market changes
* Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
The ideal candidate for this role will have:
* Ability to influence and drive high performance across the business to improve efficiency and grow business
* Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable.
* Good written and verbal communication skills, enabling productive dialogue with internal and external customers
* Understanding of the Agriculture marketplace and the competition to identify opportunities to establish competitive advantage for HSBC
* Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them
* Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, and, able to identify customer needs and make appropriate referrals or present suitable solutions through in-depth relevant conversations
This is hybrid role with base of Lincoln and will cover the Lincolnshire region.
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com .