Company description
Lennox IT ltd are a well-established, family-run, small business with a passion for technology and problem solving. After several years of strong growth, we are looking to expand. This is an excellent opportunity for the right individual to join a friendly, motivated and knowledgeable team with huge potential for professional growth and where two days are never the same.
Job description
Junior IT Support Engineer (£26K – £29K, negotiable, based on experience)
We are looking to expand our team with another IT support engineer who would be responsible for providing IT assistance to our nationwide base of business customers
Main Responsibilities:
* Managing your own support cases from the initial reporting of an issue through to resolution
* Networking, Computer repair, Software and Hardware troubleshooting, IT deployments and System upgrades
* Providing business-to-business IT support to customers both over the phone and on-site at their business premises
* Working predominantly with Microsoft technologies including Windows 11, Microsoft Office 365 and Windows Server
* Managing cloud-based systems such as Microsoft Office 365 and Google G-Suite
Candidate Requirements
The right candidate must be comfortable working directly with end-users and be a confident, clear communicator who is able to manage client expectations while staying calm and polite. The candidate must be able to demonstrate a working knowledge of Microsoft Windows-based technologies and have some commercial experience working with IT systems. The role will involve some travel so a full UK driving license is a must.
Full requirements
* Minimum 1 year's commercial experience in an IT role (can include work experience or placements)
* Full UK driving license
* Strong communication skills (customer service experience would be beneficial)
* Strong time management and organisation skills
* Happy to work as part of a small, dynamic team and jump in where required
Pay: £26,000.00-£29,000.00 per year
Benefits:
* Discounted or free food
* Flexitime
* Free parking
* On-site parking
Education:
* GCSE or equivalent (required)
Experience:
* IT: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person