Job Overview
The Administrator plays a vital role in overseeing the daily operations of our Residential Care Home. The successful candidate will contribute to the smooth running of the home by providing administrative support, managing communications, and maintaining efficient office processes. This position requires a dedicated individual who is committed to providing high-quality care and ensuring compliance with regulatory standards. The role will include managing staff records and maintaining an efficient administrative environment, all while fostering a positive atmosphere for both residents and employees. If you are a proactive individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Administrator, we encourage you to apply for this exciting opportunity. PLEASE NOTE: There will be opportunity for progression and promotion for the right candidate.
Duties
* Manage daily office operations, including answering phone calls, greeting visitors and responding to emails with professionalism and courtesy
* Perform data entry tasks accurately and efficiently, ensuring all records are up to date
* Utilise Microsoft Office for document creation, spreadsheets, and templates
* Maintain filing systems and ensure that all documentation is organised and easily accessible
* Provide clerical support to the manager as needed, including typing up care plans and preparing for meetings
* Support the scheduling of appointments and meetings, ensuring all participants are informed in advance
* Carry out audits on various aspects of the home to maintain standards
Experience
* Previous experience in a care home/supported living administrative/management role (8 - 10 years) would be highly advantageous
* Previous office experience is essential, with a focus on administrative roles
* Proficiency in computer skills, particularly in Microsoft Office Suite (Word, Excel, PowerPoint)
* Strong organisational skills with an ability to manage multiple tasks simultaneously while maintaining attention to detail
* Excellent phone etiquette and communication skills, both written and verbal
* Experience with data entry and clerical duties is preferred
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