Overview
Join to apply for the Customer Consultant role at The Body Shop Australia.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and are looking for someone who’s not afraid to mix things up.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About The Role
With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend products that make them feel good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes. When advising a customer on their skincare regime, we’re helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What We Look For
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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