Job Description: Personal Injury Claims Handler
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Do you have a law degree or experience working in a legal practice?
Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair, and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy details, and promote a speedy recovery where possible.
Reporting to a Team Leader, some of your responsibilities will include:
* Complying with pre- and post-litigation procedures throughout the life of a claim to conclude it effectively and economically
* Validating claims and ensuring all details agree with our records
* Identifying and referring questionable underwriting
* Establishing the circumstances of any loss and making appropriate liability inquiries
* Validating accounts/fee notes and authorizing payments
* Maintaining accurate estimates throughout the claim process and making adjustments as needed
About You
Due to the nature of the role and daily responsibilities, a solid legal education is essential. We’d love to hear from you if you possess the following skills and experience:
* Experience working in a legal environment
* Law degree or equivalent qualification
* Strong interpersonal and relationship-building skills
* Highly articulate and numerate
* A focus on delivering first-class customer service
* Highly organized with the ability to prioritize and deliver effectively
What you’ll get in return:
* 25 days holiday
* Discretionary bonus scheme
* Employee assistance programme
* Annual holiday buy (up to 3 extra days)
* Salary sacrifice benefits
* Annual benefits reviews
* Support for professional qualifications and studies
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