Overview
Dockweiler UK was founded in 1990 and has become a leading supplier of high‑purity stainless steel tubes and fittings for the semiconductor, pharmaceutical and biotech industries. Based on the Wrexham industrial estate, we are a small team looking to grow our experienced sales department.
We’re looking for a Sales Co‑ordinator who can liaise with various departments while having a keen eye for detail and excellent customer service. As a key part of our internal sales operation, you’ll help ensure smooth order processing, prompt customer responses and highly detailed quotations. You’ll work closely with your experienced team of fellow sales co‑ordinators and a wide range of key accounts nationwide.
After 1–2 years in the role, you will be expected to visit many key accounts regularly, which may involve some travel.
This is the perfect opportunity for someone looking to further their career and develop new skills while working in a thriving industry. You will receive full and ongoing training on our wide range of products and tailored SAP software. Initial training will mainly take place in our Wrexham office, with the possibility to progress to a hybrid/working‑from‑home arrangement once you are fully comfortable in the role.
What You’ll Be Doing
* Process customer orders for stainless steel tube, pipe, and fittings
* Prepare accurate quotations and sales confirmations using SAP to ascertain stock levels
* Liaise with customers on product availability, delivery times, and order updates
* Coordinate with warehouse and logistics teams to ensure timely dispatch
* Maintain CRM and ERP systems with up‑to‑date customer and order information
* Support the external sales team with admin and client follow‑ups
* Handle customer queries and resolve issues efficiently
What We’re Looking For
* Experience in a sales support or customer service role (ideally in industrial or stock‑holding sectors)
* Knowledge of stainless steel or industrial fittings is a strong advantage
* Excellent communication and organisational skills
* Proficiency in Microsoft Office, Teams, and ERP/CRM systems like SAP (training provided)
* A proactive, detail‑oriented approach and a team‑first attitude
* Ability to multitask
* Motivation to be part of a well‑established and respected name in the high‑purity stainless steel tube and fittings industry
* Work in a supportive, collaborative environment
* Opportunities for growth and development
* Starting salary in the region of £30k‑£32k depending on experience
How to Apply
Apply now or e‑mail Sally.Wilkinson@dockweiler.co.uk to learn more. We’d love to hear from you!
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