Job Description
An excellent opportunity for an experienced Field Service Engineer to join a well-established company!
Job Title: Field Service Engineer - Cleaning Equipment Specialist.
Job Type: Full-Time, Permanent.
Salary: £40,000 Per Annum.
Location: Watford WD24 (Field Based).
About The Company:
They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role:
As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.
Duties & Responsibilities:
Maintenance & Repair:Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction
Preventive Maintenance:Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan
Technical Support:Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally
Customer Training:Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment
Collaboration:Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability
Industry Knowledge:Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise
Safety Compliance:Adhere to all company policies and safety guidelines, promoting a safe and professional work environment
Candidate Requirements:
Experience:3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential
Technical Skills:Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment
Communication:Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships
Travel:Valid driver's license with the willingness to travel to customer sites as needed
Teamwork:Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
Full UK Driving Licence
Company Benefits:
Competitive Salary:They offer a competitive salary to attract top talent
Training & Development:Ongoing training and development opportunities, including access to industry certifications and seminars
Supportive Environment:A supportive and collaborative work environment, with opportunities for growth and advancement
Innovative Technology:The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company
Company pension
Free parking
Health & wellbeing programme
Paid volunteer time
Referral programme
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
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