Planner Fixed term 6 month contract Based in Essex Permanent £30K per annum (pro-rata) What You'll Be Doing * Planning and coordinating daily workloads for operatives across multiple workstreams. * Managing job workflows and maintaining accurate records, including statutory compliance documentation. * Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally. * Supporting resource planning and budget management in line with company policy. * Monitoring performance and compliance, reporting progress and issues to managers. * Using systems like Microsoft Office and Accuserv to streamline operations and reporting. * Promoting health, safety, and well being across all aspects of service delivery. * Driving continuous improvement through performance data and customer feedback. What We're Looking For * Experience in planning within a repairs, maintenance, or cyclical environment (preferred). * Understanding of relevant legislation, including health and safety (preferred). * Excellent planning and organisational skills, with the ability to manage multiple projects. * Strong customer service and stakeholder engagement abilities. * Confident communicator with a problem-solving mindset and commercial awareness