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Scheme support officer - young people

Port Talbot
Pobl Group
Support officer
€24,531 a year
Posted: 11h ago
Offer description

Summary

A part-time (19.5hrs) Scheme Support Officer in a well-established young person’s Supported Accommodation service in Neath. You will be working on a rolling rota basis which includes working days, evenings, weekend availability and sleep-in shifts.


Overview

Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’s largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.


About the Role

This is a Scheme Support Officer role based in our Young Persons Supported accommodation service, Clarewood, Neath. Working in a team, you will provide support to a range of young people age 16-25 who are homeless and aim to gain independence. You will act as a first point of contact and a role model. You will build positive relationships by helping our young people transition into independent living.


Day‑to‑Day Duties

* Applying for appropriate permanent accommodation
* Facilitating activities that could include basic DIY, independent living skills learning, craft making, group discussions, fundraising, gardening, decorating, games, quizzes, fitness and film nights
* Connecting with external partners in Neath to include social services and youth services that offer support and engagement for young people
* Administrative tasks, keeping and updating accurate records
* Supporting with access to ICT, employment, education and volunteering opportunities


Skills and Experience Needed

* Approachable, patient and a good listener
* Creative, and with a growth mindset to have a go and learn new skills
* Empathetic & non-judgemental
* Basic IT proficiency with MS/Internet
* A confident decision maker and team player
* Resilient
* Ability to deal with conflicting and difficult situations

Our young people may have led traumatic lives and as a result could display a range of complex behaviours and needs. These could include alcohol and substance misuse, poor mental health or learning difficulties, poor experience of careers/education and may have offending behaviour. The scheme provides 24-hour support for young people to build and develop their skills and confidence.

Part of your role will also include sleep-in shifts at the scheme, where you will be provided with a secluded area with access to bathroom and kitchen facilities.


Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.


Pay and Pensions

* £24,531.00 FTE (£12.75 per hour) – this is a part time position (22hrs)
* Sleep-in rate: £62.64 per 8 hour shift
* Pension Choices:
o Defined Contribution (DC) Scheme with matched contributions up to 10%.
o Defined Benefit (DB) 1/80th of final salary for every year of service.
* 3 x Life Cover linked to pension membership
* Saving scheme with competitive interest rate
* Give As You Earn scheme for tax efficient charity donations
* From 1st April 2026 the option to be either weekly or monthly paid


Time Off and Flexibility

* 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year service or cash equivalent of 1 day’s annual leave.
* Maternity & Adoption Leave: 20 weeks
* Paternity Leave: 3 weeks


Wellbeing

* Sick Pay, rising with length of service up to 6 months full pay after 4 years.
* Eyecare: Up to £100 reimbursement towards eye tests and glasses.
* Free counselling, coaching, wellbeing team, and OH service to all colleagues
* Annual Health Check
* Health Cash Plan


Getting Around

* Mileage paid at 45p plus 5p per passenger per mile
* Cycle to Work Scheme


Personal Development

* Continuous professional training and development
* Leadership development programmes
* Professional memberships needed for your role are reimbursed
* Career coaching
* Support with funding and time for qualifications


Perks and Recognition

* Long Service Awards
* Blue Light Card Eligibility giving discounts at 15,000 brands.
* Colleague Discount platform


FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262.


How to Apply

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

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