We are seeking an experienced Environment & Release Manager to support Release and Environment Management activities across Platform, Digital, and Surround Technologies.
You will be responsible for defining, implementing, and running Release and Environment management processes and procedures across our various Platform estates, including in-house, third-party hosted, and outsourced technologies.
This includes providing governance and oversight of outsourced and third-party hosted release management processes, and planning and executing deployments to Nucleus-developed and hosted technology.
You’ll spend your time:
* Leading and mentoring team members to deliver effective outcomes aligned with business needs.
* Managing resources on a one-to-one basis, including performance management and addressing people issues.
* Line managing the Release Manager, including performance reviews, objective setting, and training.
* Acting as a liaison between the technology department and business stakeholders to facilitate effective communication.
* Assessing the impact of changes to our technology and coordinating the delivery and scheduling of changes and releases with internal teams and external suppliers.
* Ensuring deployment planning and execution consistency across all technologies, working with the Release Manager.
* Coordinating deployment activities for complex, multi-component deliveries across internal and external teams from testing to production.
* Defining and implementing Deployment Management processes and procedures across all technology areas.
* Educating and acting as a Subject Matter Expert to embed processes and behaviors across the technology teams.
* Managing and tracking environment usage and coordination demands across multiple projects, releases, and stakeholders.
* Conducting post-release/deployment reviews and recommending process improvements.
* Producing management information and reports related to release and deployment volumes and success metrics.
A bit about you:
You are a forward-thinking problem solver with a proven track record of resolving complex issues and consistently delivering results. You thrive in independent work environments and support collaborative team efforts. Your leadership emphasizes accountability, ownership, and continuous improvement.
Experience in defining and implementing Release and Environment frameworks for both internal and external technologies (including outsourced models) is essential.
You have a good understanding of platform technology and working with third-party suppliers, and are comfortable interfacing across multiple technology functions and teams.
You drive process consistency and continual improvement, are a self-starter, and can educate and embed new processes and frameworks effectively.
* Proven leadership experience.
* Understanding of platform technology and architecture.
* Experience in platform release, deployment, or configuration management roles.
* Proficiency with tools such as JIRA, Excel, SharePoint, and Confluence.
* Strong analytical skills to identify and evaluate improvement options.
* Experience in defining and implementing processes across multiple technology functions.
* Ability to influence and educate stakeholders at all levels.
* Experience applying continuous improvement methodologies.
* Excellent communication skills for effective stakeholder engagement.
* Strong problem-solving skills to proactively identify risks and issues.
* Ability to work independently and as part of a team.
* Effective workload prioritization and multitasking abilities.
* Confidence in using initiative and problem-solving skills.
* Flexibility to adapt to conflicting work demands.
A little about us:
Our purpose at Nucleus is to transform financial services and create better outcomes for advisers and clients. This purpose drives everything we do. Whether client-facing or not, you need to be service-obsessed.
Our environment is fast-paced and exciting, offering opportunities to fulfill your potential and make meaningful contributions. We trust our employees with responsibilities and encourage initiative.
Nucleus’ culture is unique and highly valued by our team. Watch our short film to learn more about what it's like to work here.
Inclusion and diversity at Nucleus:
We believe that who cares, wins. Inclusion is a core value, not just a checkbox. It's about relevance and durability for the future. Learn more on our inclusion page.
We offer benefits such as pension, bonus, enhanced parental leave, paid emergency leave, health and wellbeing initiatives, and flexible working options.
To learn more about us or the role, check out #Wearenucleus on social media or contact Hannah in our people team.
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