We have an exciting opportunity for someone to join our team on the Isle of Wight as a Business Support Manager. In this role, you will effectively lead a team of Business Support staff and focus on coordinating the provision of data and information to enable successful management of operations.
* This is a hybrid working opportunity with some time spent in the office and other time spent working from home.
* The role reports into the Account Director for the Isle of Wight account.
Key Responsibilities
* Deliver leadership, guidance, and information to enable the operation to achieve best practice.
* Work with the central Transaction Services Team to improve processes and resolve queries.
* Communicate with vendors and contract-based staff to resolve queries as they arise.
* Responsible for producing/overseeing the production of accurate and informative business information.
* Interrogate systems to provide insightful data information.
* Streamline current processes to improve efficiency.
* This role may involve working away from home on occasion.
Qualifications
* Degree qualified or equivalent professional qualification (desirable).
Skills
* Advanced Excel skills.
* Confident with the ability to adapt to new situations.
* Ability to act as a support and supervisor to team members.
* Strong problem-solving and analytical thinking.
* Ability to track and manage small-to-medium projects.
Experience
* Experience in business systems and processes.
* Experience and/or knowledge of SAP (desirable).
* Experience within a business support or senior administrative role with proven experience working on multiple activities.
* Experience working with multiple functions (e.g., commercial, health and safety, finance).
* Broad accounts experience in a large or complex, similar operation.
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