Client Advisor – Motor Trade Insurance
Location: [London] | Full-time
A leading, specialist insurance and risk advisory business is seeking an experienced Client Advisor to join a well-established and growing team. This is an excellent opportunity to work within a high-performing environment, supporting a diverse portfolio of commercial clients while developing your expertise in a dynamic sector.
The Opportunity
You will play a key role in managing and servicing a varied book of commercial insurance clients, ensuring the delivery of high-quality service at all times. Working closely with Account Executives and insurers, you’ll be instrumental in maintaining strong client relationships and supporting business growth.
Key Responsibilities
* Support new and existing clients across open market, e-traded, and insurer portal products
* Build and maintain strong relationships with clients and insurer partners
* Manage renewals and mid-term adjustments accurately and efficiently
* Review insurer documentation to ensure accuracy and completeness
* Assist Account Executives with new business and renewal presentations
* Maintain internal systems, issue invoices, and monitor outstanding payments
About You
* Minimum 5 years’ experience within commercial insurance
* Motor Trade experience is essential
* Cert CII (minimum) qualification
* Experience handling clients with multiple policy portfolios
* Strong communication and relationship-building skills
* Experience with Acturis (preferred)
* Highly organised with strong attention to detail
What’s on Offer
* Competitive salary and benefits package
* 25 days holiday plus an additional day/allowance for your birthday
* Company pension scheme
* Private medical insurance
* Life assurance, income protection, and enhanced sick pay
* Paid volunteering/charity days
* Ongoing career development within a supportive and collaborative environment
Why Apply?
This is an opportunity to join a forward-thinking organisation that specialises in complex risk solutions and values expertise, collaboration, and innovation. You’ll be part of a team that encourages professional growth, recognises achievement, and provides the platform to build a long-term career.