Role – Facilities Coordinator / Helpdesk CoordinatorLocation- StockportSalary- £26,000Your role as a Facilities Coordinator:You will report into Head of Facilities Management and work in a team of 3. You will support the Head of FM and Senior FM in managing the helpdesk and administration within the facilities team.This role is based on site in Stockport.Your duties and responsibilities as a Facilities Coordinator:• To provide support on the reactive maintenance help desk for clients/contractors.• To input job requests/works orders via the Qube/Planet software system and completing all requisite fields.• To respond to telephone calls from a dedicated direct maintenance telephone line, ensuring works completed within the required time period.• Chasing contractors for updates and completion on all works carried out.• To arrange for quotations on any costed works ensuring return within 15 days of receipt to Manager/Supervisor and processing for authorisation.• To operate within a team and promote amicable working relationships.• To report to the Head of Facilities Management any issues that prevent the fulfilment of tasks.• To carry out any other duties as reasonably required from time to time by the Head of Department.• Processing contractor invoices.• To carry out other duties for the company as reasonably required from time to time.• Preparing reports for key clients.• Maintain excellent working relationships with other colleagues, clients, and contractors.To be successful in your role, you should have the following skills and experience:• Strong administration skills• Understanding of Facilities and maintenance functions• Ability to commute to Stockport Mon-FriIf you would like to discuss this role further please contact Jade Whitmore on 07306626969 / jadewhitmore@workwithglee.com