Responsibilities
* Managing inbound enquiries and efficiently responding to warm leads using all means of communication
* Understanding investor objectives, and responding appropriately, by calling new investors to understand their criteria and onboard them as a qualified investor
* Providing email proposals with in-depth information on the investment opportunities
* Occasional face to face meetings within the UK
* Attending and participating in investor seminar events
* Connecting high net worth individuals and selling properties in the UK market
* Having a core sales focus, matching up property investment opportunities to the right investor and get them committed to the purchase.
* Building strong relationships with new and existing clients
* Close property investment deals to a mix of clients and investors
* Discussing hot / warm sales leads to the Sales Manager
* Proactively sell to investors
* Qualify high end investors to register all calls
* Answer investor inquiries relating to both our services and individual properties.
* Actively seek to guide investors towards partner services such as Finance and solicitors.
* Carry out research and prepare material for investors to ensure opportunities are maximised, showcasing knowledge.
* Updating the CRM system keeping effective notes and ensuring the system is up to date.
* Maintaining positive business relationships to ensure future sales.
* Expedite the resolution of customer problems and complaints to maximize satisfaction.
* Achieve agreed upon sales targets and outcomes.
* Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products/services
* Completing associated administration
Essential skills:
* Strong sales skills and ability to negotiate are essential.
* Ability to build rapport with others in a short period of time, finding common ground and being able to genuinely connect with people.
* Strong communication skills, ensuring everyone is communicated with thoroughly and efficiently throughout all processes.
* Positive mindset and upbeat attitude, bringing value to both clients and the sales team.
* Experience within sales is essential, however a positive attitude to picking up the phone and communicating with people is key.
* Competency with numbers, being able to effectively work out prices, yields, and discounts (training for which will be provided as required)