We are looking for a friendly individual with initiative and a positive approach to work as part of a team based within the Breast Screening and Assessment Centre, QEH. You will ensure provision of an effective and efficient assessment service; ensuring appointments are booked in a timely manner. There will be a need to assist with data entry and actively monitor appointments using the relevant I.T software systems.
Main duties of the job
The post holder will have the ability to communicate positively at all levels as well as being able to mange own workload by prioritising tasks accordingly to meet national screening targets.The successful candidate will be educated to GCSE standard or equivalent and have working knowledge of Microsoft Window packages and possess good interpersonal and organisational skills, be a team player and work individually using initiative.
A flexible approach to work within the core hours of the service: Monday to Friday 8am to 8pm is essential to meet service needs.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
To ensure assessment work is carried out efficiently and professionally.
To ensure recall to assessment clinics; core biopsies and mammotome appointments are booked in a correct and timely manner.
Will be expected to use initiative and discretion in the discharge of all duties and handle any queries in an accurate, efficient and professional manner.
They will also ensure the interval cancer work is kept up to date.
Person Specification
* Educated to GCSE Standard or equivalent experience
* IT Qualification
* Working knowledge of Windows and Microsoft package
* Ability to work on own initiative and within a team
* Ability to adapt to developing service needs
* Ability to prioritise workload
* Good Organisational Skills
* Excellent telephone manner
* Calm, Friendly, Helpful, Respectful, Proactive
* Willingness to learn
* Working knowledge of Carestream RIS and Patient Administrative System (Careflow)
* Working knowledge of National Breast Screening System and/or understanding of National Breast Screening Programme
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Gateshead Health Foundation Trust, Queen Elizabeth Hospital
Gateshead Health Foundation Trust, Queen Elizabeth Hospital
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