Summary Resource centres support individuals with complex learning disabilities, physical needs, mental health, and other related health and social care needs. As a Support Worker, you'll provide a range of assistance with personal care to general day-to-day support with the aim of meeting the individual's chosen outcomes and promoting their independence. Wage £14,526.20 to £23,492.04, depending on your age National Minimum Wage Check minimum wage rates (opens in new tab) Training course Adult care worker (level 2) Hours Monday to Fridays from 8.45 am to 4pm with a 4.45pm finish on Wednesdays. 37 hours a week Start date Monday 6 October 2025 Duration 1 year 3 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Our enthusiastic and experienced teams are looking for an apprentice to develop their skills in social care! We follow health action plans, behaviour and epilepsy plans, and thorough risk assessments. Some individuals are mobile, others use wheelchairs or aids, so moving and handling may be needed. We support meaningful activity participation and encourage community engagement and social inclusion. Other responsibilities include: To assist and support people using the service with personal care and physical tasks e.g. assistance with dressing, washing, bathing and with meals Talking and helping people using the service to maintain contact with family, friends and community, and recreation To participate in the normal domestic tasks connected with the daily routine of the service and the personal needs of the people using the service To enter details of incidents and events occurring during a period of duty in the appropriate records, and to report verbally to the senior member of staff on duty before leaving the premises To report and record significant matters in the lives of people using the service in accordance with the department’s policy to Access to Records To maintain and update care plans and risk assessments with people using the service and senior staff on duty To distribute and administer medication as instructed To attend and participate in staff meetings and supervisions To conduct regular surveillance and observations of people using the service and the building throughout the period of the shift General Accountabilities: To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy The nature of the work requires duties to be undertaken which will involve lifting carrying and moving for which appropriate training will be provided. The post holder must be able to physically deliver these Working with some vulnerable adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental demands The successful candidate will have the following abilities: Effective communication and interpersonal skills, both oral and written An understanding of the rights and needs of people with a disability An understanding of how to promote independence and give choice to people using the service An understanding of how to promote dignity and respect Proven ability to write and record essential information clearly and accurately The ability to work on own initiative and in a team An ability to be flexible in helping to meet the needs of the establishment The ability to demonstrate anti-oppressive practice and a commitment to equal opportunities A full awareness of the need to preserve the dignity of every individual and accept total confidentiality Commitment to training and professional development Please note that this post is exempt from the Rehabilitation of Offenders Act and meets the definition of regulated activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Check (via the Disclosure Barring Service, DBS, as defined by the Police Act) and the relevant children and/or Adults barred list checks. Where you'll work Wendron Centre 17 Chapel Street Bromsgrove B60 2BQ Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider PARAGON EDUCATION & SKILLS LIMITED Training course Adult care worker (level 2) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Support individuals they are working with according to their personal care/support plan Ask for help from an appropriate person when not confident or skilled in any aspect of their role Provide individuals with information to enable them to have a choice about the way they are supported Encourage individuals to participate in the way their care and support is delivered Ensure the individual knows what they are agreeing to regarding the way in which they are supported Contribute to the on-going development of care/support plans for the individual they support Support individuals with cognitive, physical or sensory impairments Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences Demonstrate empathy (understanding and compassion) for individuals they support Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes Identify and take steps to reduce environmental barriers to communication Demonstrate they can check for understanding Write clearly and concisely in records and reports Keep information safe and confidential according to agreed ways of working Recognise potential signs of different forms of abuse Respond to concerns of abuse according to agreed ways of working Recognise, report and challenge unsafe practices Promote the health and wellbeing of the individual they support Move people and objects safely Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition Demonstrate how to keep people, buildings and themselves safe and secure Carry out fire safety procedures when required Use risk assessments to support individuals safely Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health Monitor and report changes in health and wellbeing for individuals they support Reflect on your own work practices Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology Demonstrate their contribution to their development plan Demonstrate ability to work in partnership with others to support the individual Identify sources of support when conflicts arise with other people or organisations Demonstrate they can work within safe, clear professional boundaries Show they can access and apply additional skills required to perform the specific job role competently Training schedule Training will make up 20% of the work week, so one day a week will be dedicated to your apprenticeship. This will involve lessons via Microsoft Teams with some training to be conducted in-person. Requirements Desirable qualifications GCSE in: English Language/Literature (grade 4 - 9 (C - A*)) Mathematics (grade 4 - 9 (C - A*)) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Non judgemental Patience Other requirements If you're a care leaver and you meet the minimum essential criteria, you will be guaranteed an interview. Please ensure this is mentioned on your application. This also applies if you have a declared disability as part of the disability confidence scheme, or if you or a family member is part of the armed forces community as part of the armed forces covenant. Please note if you already have a level 2 or higher in an adult care-related qualification or have significant experience, you will be automatically rejected as this is considered overqualified. A DBS check is conducted as part of the pre-employment checks as this role involves interaction with vulnerable adults. About this employer Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities. http://www.worcestershire.gov.uk (opens in new tab) Company benefits - 26 days paid holiday, plus bank holidays, going up to 31 days after 5 years service. - Local Government Pension Scheme - Professional Learning & Development opportunities - Mylifestyle benefits portal for numerous discounts Disability Confident A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview. After this apprenticeship You will receive a level 2 apprenticeship qualification in Adult Care Work. With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis. Ask a question The contact for this apprenticeship is: Worcestershire County Council Tracy Hodges THodges@worcestershire.gov.uk The reference code for this apprenticeship is VAC1000336390.