Receptionist & Operational Assistant (Part Time - Tues/Weds/Thurs)
Reporting to: Head Receptionist
Location: Great Portland Street
About the Group...
A leading management and professional services company based out of the UK and US, YMU provides a portfolio of services to a wide range of clients consisting of leaders in entertainment, film, music, radio, television and sport, including athletes, authors, digital influencers, media rights holders, musicians, producers, TV personalities, and voiceover artists.
About the job...
As member of the central team and first point of contact for all staff and visitors entering the office, the Receptionist & Operational Assistant provides a friendly and professional service. This role is responsible for the day-to-day smooth running of the office, including many key reception duties such as booking/preparing meeting rooms and welcoming clients, as well as general operational duties such as overseeing coffee machine servicing and maintenance, post room duties etc.
Duties & Key Responsibilities...
* General reception duties and operational support
* Ensure meeting rooms are kept tidy throughout the day, prep ahead of all external/client meetings and provide necessary refreshments
* Meet and greet external guests and clients, offering refreshments
* Answer and filter internal/external calls in a polite and professional manner
* Monitor both the Reception and Enquiries mailboxes at all times – action and forward where required
* Assist colleagues with securing/adjusting meeting room bookings
* Handle suppliers and post deliveries, and distribute to the relevant members of staff
* Keep the post room tidy and organised at all times
* Monitor stock levels, ordering, and maintaining supplies for stationery, groceries, coffee machines etc.
* Assist with tech in meeting rooms where necessary and in the absence of IT
* Ad hoc support to office colleagues and UK Operations Manager
About you...
* Excellent and professional customer/client service
* Enthusiastic
* Ability to multi-task and prioritise
* Strong organisational skills
* A friendly, positive, can-do attitude, and a willingness to learn
* Attention to detail
* Previous experience in an office-based role is desirable
* Flexible
What we offer...
We offer a wide variety of benefits including:
* Unlimited Holiday
* Annual bonus scheme
* Life Assurance
* Private Medical Insurance after 12 months' service
* Enhanced family leave policies
* Employee Assistance Program
To apply, please email your CV and Cover Letter to