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Helpdesk administrator

St Helens
Forrest Recruitment
Helpdesk administrator
€100,000 a year
Posted: 7 August
Offer description

Helpdesk Administrator - Haydock - £25-£26K (DOE)
Working for a very established organisation who are going through a period of expansion due to winning new contracts.
Duties Include:
Working as part of a small team providing a full range of administration support to help them keep on top of a busy workload
Responding to a busy email inbox, forwarding them to the relevant departments or contacts
Handling calls coming in with general queries or escalating them to the relevant team
Sending out reports for servicing to customers
Inputting data and uploading information onto a variety of portals
Updating customer contact information to keep records updated
Inputting data on to the in-house database training will be provided
Providing all round administration support as and when required.
Working hours:
Monday to Friday
37 1/2 hours a week
The ideal candidate will have previous administration experience, quick to learn new systems, good communication both written and oral, a hands on approach and can do attitude to support the team whilst also delivering a high level of customer service to clients.
Excellent benefits including 25 days holidays + bank holidays, free parking, opportunity to work hybrid.
For further information about this role, please call Leanne at Forrest Recruitment for a confidential discussion 01942 825285. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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