Housing Assistant – Fixed term until 31/12/2026
Homelessness Prevention & Housing Options Team (HP&HOT)
Salary: £27,257 – £29,850
Hours: 36 per week
The City of Edinburgh Council's Homelessness Prevention and Housing Options Team is at the frontline for tackling and preventing homelessness in Edinburgh.
An exciting opportunity has arisen for full time HP&HOT Housing Assistants to support Homeless Housing Officers with the prevention and statutory duty requirements to households who are homeless or threatened with homelessness in Edinburgh.
Locations
* 249 High Street, Edinburgh
* North West Office – 8 West Pilton Gardens, Edinburgh
* North East Office – 101 Niddrie Mains Road, Edinburgh
* South East Office – 40 Captains Road, Edinburgh
* South West Office – 10 Westside Plaza, Edinburgh
* Working from home
At any point of your employment you may be required to work in any location across Edinburgh; the above locations may change at short notice.
Responsibilities
* Work in a statutory service supporting Housing Officers to provide advice and support to customers to prevent and resolve homelessness, helping them remain in their home or secure a new one if necessary.
* Assist with ongoing management of cases, ensuring homeless applicants are accessing appropriate support, considering their full housing options, and bidding appropriately to secure permanent accommodation.
* Maintain records and close cases timely; perform administrative duties to enable Housing Officers to focus on high quality, person-centred case work.
* Fulfil the Council's duties by working to legislative and good practice requirements and in collaboration with many other statutory services and partner organisations.
Qualifications
* Resilience and excellent organisational skills, working within a busy service area with competing demands.
* Ownership and responsibility for tasks, with a proven track record of working within a challenging frontline service.
* Basic disclosure check required.
Equality and diversity
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We encourage applications from women for senior roles, and from people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care‑experienced people, carers, and LGBT+ people across all levels of the organisation, all currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Find out more about our commitment to equalities: https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4
#J-18808-Ljbffr