Job Description Our General Manager - Central Security is recruiting for experienced and dynamic CCTV Security Investigators to join and strengthen their highly experienced Central Monitoring Team based in Smethwick. Effective security plays a vital role within the DPD UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times. As our CCTV Security Investigator, your role will be varied in nature and it will will cover 4 main areas of responsibility including; Investigation Monitor CCTV in order to support the reduction in losses and enforce preventative measures Review CCTV for high value or notable items escalated as lost within the network, that would have a significant impact upon the business if not recovered Report CCTV findings to the relevant Regional Security Manager in a structured and documented manner To provide evidential packs suitable for prosecution cases in conjunction with the Regional Security Managers and police Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders To attend Court where necessary and provide witness testimony with regards to CCTV evidence Compliance Escalate to the necessary managers any poor processes identified during CCTV reviews Monitor and review security searches (person/vehicle) conducted by depot staff, compiling summary reports for management scrutiny of compliance Support Quality Audit Managers and Regional Security Managers in instigating and reviewing operational and security process compliance Provide footage to assist training, in support of security, transport and health and safety Risk and Alarm Monitoring Report security incidents or suspicious behaviour and escalate to the relevant Regional Security Manager Monitor and respond to intruder alarms during periods of depot lockdown. Monitor and respond to access control alarms and unauthorised access events, providing information to the Regional Security Manager and reporting on non-compliance Review depot lockdown processes on CCTV, ensuring that the agreed procedures are followed correctly Consolidate and monitor potential areas of risk, preparing reports to justify change. Network Support Assist with the planning of new depot CCTV installation, highlighting lessons learnt and the shortfalls of the existing system Identify trends, understand analytical products, and report the same to management