About the Role:
As the Store Manager, you will be the driving force behind our store's success, leading a high-performing, engaged team while delivering an exceptional customer experience. Here's what your day-to-day will look like:
Leadership & Team Building:
1. Recruit, develop, and inspire a team of passionate Brand Ambassadors.
2. Foster a culture of accountability, inclusivity, and high performance.
3. Coach and guide individuals to reach their full potential.
Commercial Performance:
4. Own store KPIs, including sales, conversion, average transaction value (ATV), and profitability.
5. Analyse trading performance and take proactive actions to drive results.
6. Ensure the strong execution of visual merchandising and product launches.
Consumer Experience:
7. Deliver a best-in-class retail experience rooted in product expertise.
8. Lead by example-set the standard for service and storytelling.
9. Ensure the team confidently communicates the technical benefits of our products.
Brand & Community Engagement:
10. Position the store as a hub for the local outdoor community.
11. Build strong relationships with local groups, universities, and partners.
12. Drive events and activation's that bring the brand to life.
Operational Excellence:
13. Oversee all store operations, including stock management, compliance, and processes.
14. Ensure a safe, efficient, and well-organised retail environment.
What You'll Bring:
15. Proven retail leadership experience (as a Store Manager or a strong Assistant Manager ready to step up).
16. A track record of delivering commercial results through effective people management.
17. A passion for the outdoors and/or performance-led products.
18. A strong sense of ownership and accountability.
19. Resilience, adaptability, and a solutions-focused mindset.
20. The ability to inspire, coach, and develop high-performing teams.
21. Commercially astute with excellent analytical skills.
22. Outstanding communication and storytelling ability.
Why Join Us?
As part of our Manchester team, you'll play a vital role in shaping a new store that embodies the spirit of exploration and innovation. You'll help build a trusted destination where customers can discover high-quality products, receive expert advice, and connect with a brand that understands their outdoor journey.
The Interview Process:
We want your interview experience to be clear and supportive. If your skills and expectations align with our needs, here's what to expect:
1. Intro Call: A friendly 30-minute video call with their Talent Team.
2. Experience Interview: An in-depth interview with the hiring manager to explore your skills and experience.
3. Final Interview: An in-person meeting focused on practical application and team interaction.
Ready to embark on this exciting journey with us? Apply now and help us create an extraordinary retail experience in Manchester! We can't wait to meet you!
Please note, this role is being advertised by Office Angels retail division and not the Office Angels Manchester branch.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.