Overview
We're currently on the lookout for an experienced supervisor or assistant manager, that has worked in hospitality or contract catering previously, to join us as our Assistant Cafe Manager at the renowned RAF London, located in Hendon. As the Assistant Cafe Manager, you will be assisting with the leading of the cafe operation on site, overseeing the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door.
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Responsibilities
* Ensure all deliveries are checked and stored promptly and correctly
* Supervising a team within the café, creating a positive environment where the team feel welcomed and supported
* Using the till, taking orders and receiving payments
* Completing weekly finance tasks and collaboratively assist the General Manager with any duties and queries associated
* Assisting with café rotas following the General Manager's guidelines
* Placing orders for stock to maintain the correct stock levels
* Delegating where necessary and ensuring the team are always proactive
* Complying with Food Handling & Hygiene standards
* Complying with Health & Safety regulations
* Previous experience supervising frontline teams within a similar retail cafe environment
* Good communication skills with a focus on what great customer service looks like
* Team player and can-do attitude
* Ability to work under pressure whilst maintaining a positive attitude
* Outstanding communication skills with guests, staff and the client
Benefits
* A collaborative and inclusive culture, where your ideas are valued and creativity is encouraged
* 20 days annual leave plus bank holidays
* Free staff meals whilst at work
* Exclusive travel discounts
* Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks
* Contributory pension scheme
* Career Pathways and MyLearning development programmes
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