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Learning and development co-ordinator

Runcorn
DCBL (Direct Collection Bailiffs Ltd)
€30,000 a year
Posted: 22h ago
Offer description

Overview

Job Description: Learning and Development Co-ordinator

We have a new and exciting opportunity available for a Learning and Development Co-ordinator to join our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary between £30,000 per annum. There is also a benefits package in addition to your salary.

DCB Legal Ltd is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider; instead, we focus on providing a contemporary no fuss, bespoke legal service in our specialist field of debt recovery and litigation.

Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth. Working alongside our sister company DCBL, we have created an end-to-end possession, debt recovery and litigation service, which is second to none.

About The Role

As a Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You will be at the forefront of ensuring our commitment to excellence.


Benefits

* Salary £30,000 per annum.
* Hours of work 09:00 - 17:00
* Monday - Friday schedule (36.5 hours per week)
* Early finish Fridays
* Dress Down Fridays
* 30 days holiday (including Bank Holidays)
* Employee Assistance Programme
* Newly refurbished offices
* Free Mersey Gateway bridge pass
* Free parking
* Free tea and coffee facilities
* Free monthly lunch
* Company social events
* Full training provided
* Career development and progression opportunities
* Rapidly expanding multi-functional operation


Key Responsibilities

* Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
* Creating engaging training materials, including e-learning modules and presentations.
* Evaluating the effectiveness of training programs and make necessary adjustments.
* Maintain an accurate training log and skills matrix with a full audit trail.
* Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
* Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
* Build collaborative relationships with internal stakeholders to identify departmental training needs.
* Develop new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.


Qualifications

* 3+ years of experience in training and development (desirable)
* Excellent presentation, communication, and interpersonal skills.
* Strong organisational skills.
* Proficiency in MS Office applications.
* The ability to work effectively as part of a team, as well as independently.

If you have the skills and experience in becoming our Learning and Development Co-ordinator, please click ‘apply’ today! We look forward to hearing from you!

Job Types: Full-time, Permanent


Benefits

* Company pension
* Free parking


Flexible language requirement

* English not required


Schedule

* Monday to Friday
* No weekends
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