Job Description Responsibilities of an Account Manager include: Managing and corresponding with a portfolio of accounts Supporting customers with any issues or queries they are having re their account Cross selling and promoting other various Radius products Working towards and meeting KPI targets set. Develop and Drive Strategic Plans : Create and implement account management strategies to foster customer growth and profitability. Customer Representation : Serve as the primary representative for customers, ensuring their needs are met and exceeded. Enhance Customer Loyalty : Introduce and promote the full suite of Radius products to build strong, lasting customer relationships. Tailored Communication : Adapt communication and engagement methods to suit the unique needs of each customer. Collaborative Teamwork : Work collaboratively with the wider team to support the company's strategic goals and objectives. Portfolio Support : Provide exceptional support to other portfolios as needed, maintaining the same level of excellence.