Join us and help deliver the exceptional, every day.
We have a unique opportunity for an exceptional colleague to join the People Team at Mitie, as a Business Manager supporting the Chief People Officer.
Your main responsibilities will be to
1. Act as the primary gatekeeper, liaison and point of contact for the Chief People Officer (CPO) with Mitie executives, clients, partners, and vendors
2. Proactively provide high-level administrative and project management support to the CPO
3. Prepare and review reports, presentations, and communications for internal and external stakeholders, producing executive summaries for easy digest
4. Coordinate and facilitate the delivery updates of key people initiatives across the People function Centres of Excellence; Reward, Learning & Development, Employee Engagement, Equality, Diversity & Inclusion, Internal Communications, Mergers & Acquisitions, People Change & Transformation, and Resourcing.
5. Proactively manage and own the weekly, monthly, quarterly and annual reporting cadence to the Mitie Board, Executive, Leadership Team, People Team and Mitie colleagues on behalf of the CPO, ensuring sufficient lead time for inputs, review and amendments before timely submission
6. Monitor the budget and financial processes for the People function, including forecasting, tracking, and reporting in partnership with the Finance Business Partner
7. Organise and facilitate meetings, events, speaking engagements, travel and presentations, and prepare agendas, minutes, and preparation materials as necessary
8. Identify and resolve issues, anticipating needs, and proposing solutions proactively, using your initiative and good judgement
9. Develop and implement process improvements and best practices creatively
10. Commit to excellence, learning, and continuous improvement
11. Handle confidential and sensitive information with discretion and professionalism
What you will need to succeed
12. Experience in a similar role supporting senior executives, preferably in a large and complex organisation
13. An understanding of the work done within a People team and the roles and responsibilities of a People or HR Leadership Team
14. Knowledge of the Human Resources / People industry is essential
15. Strong project management, organisational, and problem-solving skills
16. Excellent communication, interpersonal, and influencing skills
17. Ability to work independently and collaboratively in a fast-paced and dynamic environment – with internally and externally facing engagement
18. Proficiency in Microsoft Office and other relevant software applications. revious experience of using Coupa, Inntel, Aria, SuccessFactors and eArcu will be an advantage
19. Knowledge of the Facilities Management industry will be an advantage
The type of person this role will suit
20. Proactive and adaptable, able to anticipate and respond to changing business needs and priorities with calmness and grace
21. Customer-focused, delivering high-quality service and value to internal and external stakeholders
22. Analytical and data-driven, using evidence and insights to inform decision making and problem solving
23. Collaborative and supportive, building positive relationships across teams and functions
24. Innovative and creative, seeking opportunities for improvement and growth
25. Committed and accountable, taking ownership of your work and delivering results
26. Ethical and professional, acting with integrity and following the company's policies and values
27. A continuous learner, developing your skills and knowledge and sharing best practices with others
What's in it for you?
28. The opportunity to be at the forefront of an industry leading organisation at a time of exciting transformation and growth
29. The opportunity to work with an award-winning Chief People Officer and a best-in-class People Leadership Team
30. Industry leading benefits package and generous compensation, aligned with your skills and experience
31. The opportunity to learn, grow and showcase your skills and abilities within an organisation that supports internal mobility and increased responsibility and scope
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.