Key Holder – Hill View Community Centre
MTVH is pleased to announce a vacancy for the position of Key Holder at Hill View Community Centre, located at Ransom Road, St Ann's, Nottingham NG3 3JL. This role is central to the effective running of Hill View Community Centre and reports to the Regional Community Coordinator.
Key Responsibilities
* Open and close the Hill View Community Centre when required.
* Prepare the premises for hirers or event organisers, including setting up and storing tables and chairs before and after events.
* Ensure facilities are well‑maintained, clean, and ready for use by maintaining a safe and secure environment, including light cleaning tasks, rubbish disposal, and monitoring heating, water and air circulation systems.
* Report repairs and maintenance issues promptly.
* Provide access to contractors when required and support their work on site.
* Act as the first point of contact for residents and visitors, offering friendly, helpful support and clear information.
* Support daily operations to ensure the centre delivers a positive experience for all users.
* Assist with bookings and general upkeep, contributing to the smooth running of the centre.
* Monitor health and safety, including building systems, and escalating issues as needed.
* Support community activities by playing an active role in enabling and assisting the delivery of events, programmes and initiatives held at the centre.
* Complete checklists with hirers when locking up, identifying any issues and reporting concerns to the Regional Community Coordinator.
* Induct new hirers, explaining fire safety procedures, location of facilities and usage guidelines, including how to report accidents and near misses.
* Conduct regular checks of all areas to ensure cleanliness while the premises is in use.
* Ensure the centre is stocked with essential supplies (e.g. cleaning products, hand towels) and report shortages to the manager.
* Monitor fridge/freezer contents and temperatures to maintain hygiene and safety standards.
* Ensure users sign the Service Users Agreement and adhere to its guidelines.
* Monitor attendance for MTVH‑led activities.
* Update internal and external notice boards with relevant and timely information.
* Actively promote Hill View Community Centre to residents, community groups and the wider public to increase engagement and usage.
* Undertake training as identified to enhance skills and support the role effectively.
* Work collaboratively with MTVH staff and resident volunteers to maintain a positive and cohesive environment.
* Undergo a basic background check with the Disclosure and Barring Service once an offer of employment is made, at company expense; a new check is performed every three years.
What's in it for you?
* 28 days annual leave plus 8 bank holidays (pro‑rata for part‑time) per year
* 2 volunteering days per year
* An additional ‘Beliefs day’ once a year
* Supported family‑friendly approach with extended parental leave
* Enhanced pension with matched contributions of up to 9%
* Option to buy or sell up to 5 days annual leave per year
* Life assurance cover 3× your salary
* Cycle to Work scheme
* Hybrid working arrangement – dependent on job role and department
* Health cash plan scheme for everyday healthcare needs (you may add family members)
* Interest‑free loan to help with rental deposits and season‑ticket loans
* Access to extensive learning and training opportunities via the Wisebox platform
* Colleague virtual social platform with workplace pages for staying up to date and networking
* Career progression across the organisation with mentoring, coaching programmes, apprenticeships and career planning support
* Employee Assistance Programme – support for colleague wellbeing
About us
We are committed to developing and implementing sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. We serve diverse communities and support a workforce that values inclusion and offers opportunities for personal and professional growth.
Equal Employment Opportunity Statement
We are committed to promoting equality, diversity and inclusion. We work collaboratively to serve people better every day, supporting all employees and the communities we serve. We are part of a disability‑confident employer scheme and encourage diversity in all its forms.
Closing the Vacancy
We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to complete the application as soon as possible to avoid disappointment.
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