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Renewals & customer service representative

Leeds
AssureLife
Customer service representative
Posted: 20 October
Offer description

Role: Renewals & Customer Service Representative

Location: Leeds

Job type: Full-time, permanent

Salary: £25k - £60 per annum OTE

About the Role:

Using your experience of dealing with clients on all levels, you will contact, fact find, advise on and ultimately sell financial protection products, such as Life Insurance, Critical Illness and Income Protection.

The position is predominantly telephone based and leads will be provided on a daily basis. You will also have the freedom to source your own leads through referrals and other company-backed schemes.

Training will be provided in-house and from external sources. Individual development is absolutely key to us at AssureLife.

Who are we

Assurelife are directly authorised by the FCA to provide advice on a range of financial protection products such as life assurance, critical illness and income protection.

We are based in the centre of Leeds and offer a busy and professional environment for you to thrive in. We have been operating since 2013 and have built an extremely solid foundation to build on in that time. It would be a great time to join us.

What we're looking for:

Experience of working within a sales role
Insurance industry experience and product knowledge
Be extremely self-motivated
Good communication and literacy skills
Be presentable with excellent customer service skills
Be IT literateReward, Recognition and Culture:

Company pension
Flexible working hours, which can be designed to meet your own circumstances (eg family etc)
No mandatory weekends or Bank Holidays
Administrative support - leaving you free to speak to your clients and maximise your earnings
Full trainingAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Candidates with experience or relevant job titles of; Renewals Specialist, Renewals Representative, Contract Renewals Specialist, Subscription Renewals Coordinator, Customer Renewals Manager, Renewal Account Manager, Client Renewals Executive, Customer Success & Renewals Specialist, Customer Support Representative, Customer Service Representative, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Customer Care Agent, Client Retention Specialist, Subscription Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Service Renewal Representative may also be considered for this role

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