Job Introduction
Retail Security Officer - Carlisle Support Services working in partnership with Tesco
Benefits
* Competitive hourly rate – paid monthly
* Company Pension Scheme after qualifying period
* Enhanced Maternity and Paternity Packages
* Health and Wellbeing Plans
* Wagestream – financial flexibility and instant access to earned and authorised wages
* Fizz Benefits – discounts, rewards, and benefits to help you save money every day
* Full induction, ongoing training, and career development
* Quality kit and uniform, everything you need to perform your role effectively
* Funded SIA top‑up training
* Employee Assistance Program
* Refer a Friend Scheme
The Role
Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you’re passionate about working with prestigious clients and eager to grow your career, we’ll provide full training and all the encouragement you need to thrive.
Pay
£13.40 per hour
Location
Horwich, BL6 6JS
Hours
42 hours per week (37 hours paid – 1 hour unpaid break per shift)
* Monday 15:00 – 00:00
* Thursday 15:00 – 00:00
* Friday 15:00 – 00:00
* Saturday 15:00 – 00:00
* Sunday 11:00 – 17:00
Responsibilities
* Ensure the safety and wellbeing of colleagues, offering reassurance and empathy
* Provide a professional, visible, and approachable security presence
* Handle incidents with care and confidence, ensuring a peaceful environment
* Conduct security patrols to deter risks and control access points
* Proactively engage with the public in a friendly and helpful manner
* Respond to incidents, always prioritising safety
* Offer guidance, information, and a welcoming first point of contact for customers
* Follow and manage security procedures with confidence
* Collaborate with team members to build strong working relationships and foster a positive work environment
The Ideal Candidate
* Age: 18+ (legal requirement)
* SIA Licence: Guarding or Door Supervision licence required
* Background Check: 5 years of verifiable work and address history (BS7858 vetting)
* Dependable, punctual, and flexible
* Smart, professional appearance with a friendly and approachable attitude
* Passionate about doing a great job and always eager to learn
* Security experience welcomed, but willingness to learn is most important
* Able to engage positively with clients and the public, creating warm and welcoming interactions
* Excellent people skills and the ability to build trust with those around you
Screening and Vetting
Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate, and a valid share code.
About Us
Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country’s most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we’re proud to create safe and welcoming spaces in some of the UK’s most renowned locations. By joining us, you’ll embark on a rewarding career journey, where you’ll have access to recognition schemes and career progression opportunities that empower you to reach your full potential.
Equality, Diversity, and Inclusion
At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
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