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The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
Overview
We are actively seeking a Key Account Administrator to join our dynamic Key account Department. Reporting to the team leader, successful applicants will be working closely to ensure that customers are kept informed with job updates and all enquires are deal efficiently. Candidates will also be required to maintain in house systems as well as dealing with both telephone and email enquiries and general administrative duties.
About The Role
* Location: Eccles, Manchester
* Hours: Monday to Friday - 37.5 hours per week
* Salary: £12.21 per hour.
Benefits
* 21 days holiday + bank holidays
* Auto enrolment pension scheme.
* Ongoing training and professional development
* Opportunity to work with a leading water utility network
As a Key Accounts Administrator You Will
* Management of allocated Key Accounts
* answering of queries related to accounts
* ensure high level of customer service is delivered at all times
* allocating of jobs to technicians
* sending quotations
* invoicing of jobs
* following up with clients to ensure high levels of service is maintained.
* general admin duties
About You
* Previous experience within customer service environment
* previous administration experience
* Good communication and teamwork skills
* Basic computer skills and a desire to learn new software
About Lanes
At the Lanes Group, we believe firmly in looking after our people and our customers. It’s a big part of who we are. It’s also one of the reasons that we have a £200 million+ turnover, over 2200 staff and a network of depots across the country.
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Lanes -https://www.lanesgroup.com/#our_group
Lanes I - https://lanes-infra.com/
SUS¯ -https://sus.co.uk/
Clearflow -https://www.clearflowltd.com/
AQS -https://aqsenvironmentalsolutions.ie/
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please
LAN
Seniority level
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Entry level
Employment type
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Other
* Industries
Utilities
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