Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
The Graduate Applications Engineer plays a pivotal role in supporting customers and the sales team by providing technically sound, value-added solutions centred around the company’s product offerings. This is a collaborative, team-based role that requires strong communication, engineering acumen, and problem-solving capabilities. The position supports pre-sales activities, offers technical consultancy, and contributes to strategic initiatives and product development.
Key Accountabilities
Customer Support & Engagement
* Take ownership of resolving technical customer issues and provide consultative support.
* Participate in customer visits and technical presentations.
* Gather and report customer feedback to drive service improvements.
* Track and maintain customer and competitor data to support agile business responses.
* Triage early-stage enquiries to assess opportunities.
Cross-functional Collaboration
* Collaborate with consulting engineers, contractors and internal teams to offer tailored solutions.
* Collaborate with marketing to align on campaigns and initiatives.
* Contribute to cross-departmental project teams and strategic initiatives.
Documentation & Process Development
* Maintain technical documentation and support the continuous development of selection software.
* Ensure consistent documentation and communication across the team.
* Support the development of internal procedures and best practices.
Strategic & Leadership Support
* Collect data and insights for reporting to senior leadership.
* Contribute to special projects as required.
What We’re Looking For
To thrive in this role, you should bring:
Education and Experience
* Degree in Mechanical Engineering or equivalent.
* Previous work experience in engineering/manufacturing within an industrial environment.
* Experience in sales or technical service roles within HVAC or pump-related industries.
Technical Skills
* Strong understanding of HVAC systems and the ability to interpret technical specifications and schematics.
* Proficiency in pump selection software (preferably Armstrong or similar tools).
* Knowledge of District Energy or Data Centre projects (preferred).
* High proficiency in Microsoft Office applications.
* Strong analytical and problem-solving skills; capable of root cause analysis.
Soft Skills
* Effective communicator with a collaborative mindset.
* Self-motivated, action-oriented, and capable of working independently or in teams.
* Comfortable working in a global matrix structure.
Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.
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