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Customer service recoveries apprentice

Halifax
Getting In Limited
Service
€10,000 - €40,000 a year
Posted: 15h ago
Offer description

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Apply to: Customer Service Recoveries Apprentice

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Customer Service Recoveries Apprentice

Apply From: 10/01/2025


Learning Provider

Delivered by INTEC BUSINESS COLLEGES LIMITED


Employer

CREDIT RESOURCE SOLUTIONS LTD


Vacancy Description

CRS is an award-winning, innovative UK Debt Collection Agency who are working on behalf of some of the largest UK financial insurance and utility companies.

Your duties and responsibilities include:

* Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers
* Maintain high service standards and continually improve the service to customers
* Work well within a dynamic team environment
* Negotiate, investigate and resolve issues whilst proactively seeking solutions


Key Details


Vacancy Title

Customer Service Recoveries Apprentice


Employer Description

CRS are an award-winning, innovative UK Debt Collection Agency who work on behalf of some of the largest UK financial services companies. We differentiate ourselves within the marketplace by having unparalleled technology, systems and people. Due to continuous growth, we are looking for excellent people to join our team.


Vacancy Location

CREDIT RESOURCE SOLUTIONS G MILL HALIFAX HX3 5AX


Wage Frequency

Custom


Number of Vacancies

2


Vacancy Reference Number

1000294842


Key Dates


Apply From

10/01/2025


Closing Date For Applications

2025-02-04 23:59:59


Interview Begin From


Possible Start Date

2025-02-10 00:00:00


Training


Training to be Provided

* Customer Service Practitioner Level 2 Apprenticeship Standard
* End Point Assessment
* Level 2 Functional Skills in maths and English
* Delivery method and location of training to be confirmed


Learning Provider

INTEC BUSINESS COLLEGES LIMITED


Skills Required

Communication skills, IT skills, Attention to detail, Confident telephone manner, Excellent Customer Service, Excellent listening skills, Good problem solver, Dedicated, Hard working, Confident individual, Team player, Enthusiastic & self-motivated, Able to work in a busy role, Remain calm under pressure, Flexible & Proactive.

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