The Care Coordinator supports patients in navigating health and care services, particularly those with complex, long-term conditions, frailty, cancer, or multiple health needs. Working closely within a GP practice team and wider multidisciplinary partners, the role helps ensure patients receive coordinated, person-centred care and are connected with appropriate clinical, community, and voluntary services. The role also includes supporting the practice with safeguarding administration, assisting with the recording, monitoring, and coordination of safeguarding concerns and referrals in line with practice policies and local safeguarding procedures. The Care Coordinator will help maintain accurate records, support communication between services, and contribute to the safe and effective delivery of care within the practice.
* Coordinate and support care for patients with complex needs, including long-term conditions, frailty and cancer, helping them access appropriate health, social care and community services.
* Support the development, coordination and review of personalised care plans alongside the GP practice team and wider multidisciplinary partners.
* Act as a key point of contact for patients and carers, including undertaking home visits where appropriate to support engagement, care planning and ongoing support.
* Organise and support monthly Gold Standards Framework (GSF) meetings and provide safeguarding administration, including recording concerns, supporting referrals and maintaining accurate, confidential records.
Our team is the most important part of the culture here at Eastfield Medical Centre, staff wellbeing is a priority and staff feel valued and appreciated.
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