HR Admin and Payroll Lead At Clinical Partners, one of the UK s leading providers of mental health services, we know that great care starts with great people. Our People Operations & Transformation team ensures smooth onboarding, accurate payroll, and efficient people processes that keep our organisation running at its best. We re looking for a People Admin & Payroll Lead to oversee day-to-day operations and who will co-ordinate the work of two Administrators responsible for onboarding, employee lifecycle changes, and payroll preparation delivering a consistent, accurate, and high-quality service across the business. This is a fantastic opportunity for someone ready to take the next step in their HR career. Previous team management experience isn t essential if you re a senior HR Administrator or Payroll Coordinator looking for your first leadership role, we d love to hear from you. You ll work closely with our People Analytics & Operations Manager to embed strong processes, maintain compliance, and drive continuous improvement. Key Responsibilities: Provide day-to-day oversight, guidance and support to People Operations Administrators. Coordinate onboarding for new joiners, ensuring an efficient and positive experience. Manage employee lifecycle changes (such as contract changes, leavers, and updates) accurately and on time. Take responsibility for monthly payroll preparation and verifying information returned from our outsourced managed payroll provider Act as the first point of escalation for queries, supporting the team to prioritise effectively. Monitor and manage the People Operations inbox/ticketing system, ensuring queries are allocated, tracked, and completed promptly. Support internal audits by maintaining adherence to GDPR regulations and company People policies, while proactively identifying opportunities for process improvement. Foster a team culture focused on accuracy, accountability, and continuous improvement. Work closely with the People Analytics & Operations Manager to strengthen HR systems and ways of working. Requirements: Operational experience in HR or People Operations with a solid understanding of onboarding, employee lifecycle and HR Administration. Highly organised and detail-focused, with the ability to manage multiple priorities. Confident using HRIS systems (HiBob or similar is an advantage). Knowledge of GDPR and handling confidential employee information. Proactive, solutions-focused, and motivated by improving processes and service quality. Strong organisation skills and attention to detail. An eye for process improvement and a proactive, solution-focused mindset. Experience in monthly payroll process management is desirable (training will be provided where needed) Proven ability to coordinate and mentor team members, providing clear guidance and upholding high service standards. Formal line management experience is advantageous but not essential Remuneration and Benefits: 38- 42,000 (depending on experience) annual salary Hybrid South of England (1 day a week in the office) 25 days paid holiday (increasing with service to 28 days) plus bank holidays. A day off for your birthday. Healthcare Cash Plan Benefits Platform Life Assurance Discount Vouchers Flexible working opportunities to suit your personal needs Opportunities to take part in charitable events Access to a Wellbeing portal and Employee Assistance Programme (EAP) Equal Opportunities Employer: At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees. DBS Check Requirement: Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.