Job Description
Key Responsibilities
* Lead and motivate the front-of-house team to deliver excellent service
* Maintain high standards of food presentation and dining area cleanliness
* Ensure all hospitality events run smoothly and professionally
* Monitor and respond to customer feedback in a positive and proactive way
* Support with ordering, stock control, and record keeping
* Uphold all food safety, allergen, and health & safety procedures
Qualifications
Candidate Profile
* Experience in a front-of-house or customer service supervisory role
* Strong leadership and people skills, with a positive and approachable manner
* Excellent communication skills, both face-to-face and written
* Well-organised, with the ability to prioritise tasks in a busy environment
* Knowledge of food safety and allergen management procedures
* Passionate about hospitality and delivering a great customer experience
Additional Information
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
This appointment is offered on the return of satisfactory professional references.