Job summary We have a great opportunity for anyone with an interest in facilities, events, people and offices. We are looking for a proactive and enthusiastic Reception & Facilities Assistant for our London office on the edge of the Olympic Park, Stratford. The successful candidate will work in a small but efficient facilities team, alongside other organisations to create a great place for staff to come and work. They will also support to set up our large external meeting room suite which includes meeting room and AV set ups. The role includes all catering (setting up tea cups, saucers, along with other crockery and utensils), ordering lunches from our external providers and general reception services. This is a Band 3 Fixed term for one year Agenda for Change plus Inner HCAS and is a full time office based role. The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. For further details please contact the office co-ordinator, Tracy McNamara tracy.mcnamara@nice.org.uk. Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties
To provide a range of reception and event catering services and event planning within the Facilities team, to ensure a successful, effective, and efficient day-to-day running of the London office, including a large meeting room suite, staff area and reception.
About us
The Facilities Team is responsible for a range of tasks including maintenance of the building and equipment, coordination of travel to and from the business, purchase ordering and other clerical support duties. No two days are the same and there is a strong team ethic among us. If you are successful your role would be to provide a range of and event catering services and event planning within the Facilities team, to ensure a successful, effective, and efficient day-to-day running of the London office, including a large meeting room suite, staff area and reception. This is a full time office based job. Here at NICE we are passionate and proud of the work we do and the impact we make.
Benefits
Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK. Flexible Working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times. Exclusive Discounts - Save on shopping, dining and more with a Blue Light Card. Time to Recharge - Start with 27 days' annual leave plus Bank Holidays. Inclusive Staff Networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more - we celebrate diversity. Tailored Development - Grow your career with personalised learning and development opportunities.
Details
Date posted: 24 September 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum plus inner HCAS
Contract: Fixed term
Duration: 1 year
Working pattern: Full-time
Reference number: 907-801
Job locations: 2nd Floor, Redman Place, London, E20 1JQ
Job responsibilities
To be considered for this role, you should be able to demonstrate the person specification criteria in the job advert in your application. Applicants should be able to demonstrate all essential criteria through the recruitment process to be considered for the job. Please see the job description for the full list of responsibilities.
Person Specification
Skills Essential
* Ability to communicate confidently with individuals at all levels both within and outside the organisation, using tact and persuasive skills as appropriate.
* Proven ability to coordinate and prioritise work on different projects to meet deadlines which may be conflicting.
* Demonstrated ability to use Office 365, including Word and Excel.
* Commitment to health and safety policies and procedures.
Knowledge Desirable
* Knowledge of office procedures.
* Knowledge of audio-visual equipment.
Experience Essential
* Introducing and maintaining systems and administrative procedures.
* Proven experience of organising meetings.
Desirable
* Flexible attitude to work and ability to work as part of a team.
Other information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a DBS check may be required. Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants to the UK may need a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Guidance can be found here.
Employer details
NICE – The National Institute for Health and Care Excellence
Address: 2nd Floor, Redman Place, London, E20 1JQ
Employer website: nice.org.uk
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