We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000 trained professionals - 250 locations worldwide - Fortune 500 - Globally unified systems Major Duties and Responsibilities - Ensure smooth and timely freight process flow - Ensure accurate and timely data entry into our operational system - Track and Trace Transcon files and reporting - Ensure accurate and timely client and vendor billing - Ensure delivery of freight and timely clearance when applicable - Interact with customers in arranging their shipments to meet customers service standards - Contribute and maintain good relationships with suppliers - Meet compliance at all times - Understand customers procedures and maintain updated internal DLSOPs - Ensure all customers standard operating procedures in place and updated in the DLSOPs - Meet KPI standards in accordance with the Company's procedures - Network communications, timely responses to emails and requests (internal and external) - Escalation of problems to Management when necessary - Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. - Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary. Knowledge: - Expeditors' Company Policies and Procedures - Basic local regulatory knowledge for compliance - Global Logistics Industry knowledge - Hazardous materials certification (preferred) Skills: - Pro-active, strong organizational skills. - Good computer skills (Excel, Word) - Fluent in English - Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Behaviours: - Positive and willing to help attitude Skills: - Pro-active, strong organizational skills. - Good computer skills (Excel, Word) - Fluent in English - Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Behaviours: - Positive and willing to help attitude Expeditors offers excellent benefits - Private Medical Insurance - Pension Scheme - Life Assurance - Bike to work scheme - Employee Stock Purchase Plan - Training and Personnel Development Programme