Job Description
Join Our Life-Saving Mission as a Community Fundraising Assistant.
Community Fundraising Assistant
Salary: £24,500 per annum
Location: Hybrid working from Helimed House, Norwich (with travel across Bedfordshire, Cambridgeshire, Norfolk & Suffolk) and weekly to our Melbourn office.
Hours: Full-time 37.5 hours per week
Contract: Permanent
Are you a people-person with a passion for making a difference? Do you thrive in a fast-paced, purpose-driven environment? If so, we would love to hear from you!
At East Anglian Air Ambulance (EAAA), we are not just saving lives — we are transforming them. Covering Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond, our cutting-edge helicopters and Critical Care Cars bring pre-hospital emergency medical care (PHEM) directly to those in need.
We are looking for a Community Fundraising Assistant to join our dynamic team and help power the incredible work of East Anglian Air Ambulance (EAAA). This is your chance to be at the heart of our community fundraising efforts – supporting our amazing volunteers, event organisers, and fundraisers to raise vital funds that help save lives.
What You will Be Doing:
* Being the friendly face (and voice!) of EAAA for our community fundraisers and volunteers.
* Coordinating event logistics, from kit delivery to stock management and ensuring every event runs smoothly.
* Supporting third-party events across the region, helping with planning, admin, and CRM updates.
* Stewardship of a selected amount of non-attended event supporters who have chosen EAAA as their charity and community campaigns like our Christmas and Challenge Badge initiatives.
* Managing contactless giving platforms (Givestar & Collectin) and helping supporters get set up.
* Lending a hand with event set-up and pack-down on occasion (yes, sometimes that means early mornings or weekends, but we will give you time back!).
* Support with the administration around collection boxes and the annual tidy up plans and collaborating with our volunteers and Supporter Engagement team to execute this.
* Support the administration around our In Memory supporters doing flagship events such as Treks & Only the Brave etc in creating mail merges and sending out In Memory collateral.
What You will Bring:
* Experience in admin, fundraising, or customer service (charity experience is a bonus!).
* Excellent communication skills – confident on the phone, in person, and in writing.
* Super-organised with a keen eye for detail and the ability to juggle multiple tasks.
* A proactive, self-motivated approach to hybrid working.
* Comfortable with manual handling and happy to get stuck in with event kit.
* Flexibility to attend occasional out-of-hours events.
* A full driving licence and access to a vehicle, you will be out and about across East Anglia.
* A positive, can-do attitude and a genuine passion for helping others.
Why Join Us?
At EAAA, you will be part of a passionate, supportive team that is committed to saving lives. We live our values – Reasoned, Accountable, Integrity, Synergy, Evolution and we are proud of the difference we make every day.
You will have the chance to grow your skills, build meaningful relationships, and be part of something truly special. Plus, we offer flexible working, training opportunities, and a workplace where your wellbeing matters.
Ready to Make a Difference?
If you are ready to roll up your sleeves and help make fundraising magic happen, we would love to hear from you!
Key Dates:
Closing Date: Tuesday 9th September (9am)
Interview Date: Tuesday 16th September (Helimed House, Norwich)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.